Leith Toyota

Simple and easy purchasing process We had a simple and easy purchase process. Everyone at the dealership was very friendly as well. I would recommend this dealership to anyone that is i We had a simple and easy purchase process. Everyone at the dealership was very friendly as well. I would recommend this dealership to anyone that is interested in a Toyota. We are loving our new 4 Runner. More

Exceptional service First service at 10k miles and every 10k after. 340k miles later and 34 service appointments I feel lucky to have found and developed a relationship w First service at 10k miles and every 10k after. 340k miles later and 34 service appointments I feel lucky to have found and developed a relationship with Becca Carl. "Above and beyond" does not do it justice for the efforts she has provided me along with the technician Brian. I will be in a new vehicle shortly due to circumstances out of there control and look forward to starting all over from the beginning again. More

Oil change and the repair of the tire pressure sensor light Vehicle was inspected and I agree to go forward with the repair. The cost of the repair was too labor intense. Just for new gaskets and seal still usi Vehicle was inspected and I agree to go forward with the repair. The cost of the repair was too labor intense. Just for new gaskets and seal still using the original cerpertine belt. All the other components are still performing like new. In 8 years I own this vehicle I had never has any problems. More

Model Employee I had an unfortunate interaction with a service advisor who provided inaccurate information, and blamed a bumper detachment issue on the customer. Mi I had an unfortunate interaction with a service advisor who provided inaccurate information, and blamed a bumper detachment issue on the customer. Mike Luke overheard the conversation, and politely corrected the service advisor. The bumper detachment was likely due to a repair by Leith. Mike quickly resolved the issue (took less than one minute). If it were not for Mike correcting the service provider, the service provider would have continued to deflect blame on the customer. I cannot thank Mike enough for stepping in and helping me out. Leith Toyota is lucky to have someone with his integrity on their team. More

Rich Kuhn, Excellent service representative at Leith Toyota I purchased my 2011 Avalon new at Leith. Since that time, I have continued to use and appreciate the expert, courteous, advice that Rich Kuhn provide I purchased my 2011 Avalon new at Leith. Since that time, I have continued to use and appreciate the expert, courteous, advice that Rich Kuhn provides me when I take my Avalon in for service. He is knowledgeable and trustworthy, and is a major reason that I continue to be a loyal customer of Leith Toyota. Sincerely. James F. Murphy More

Consistently great customer service J.R. has been our service manager from the beginning of our visits having service performed and has always gone the extra mile in communication. J.R. has been our service manager from the beginning of our visits having service performed and has always gone the extra mile in communication. More

Effective I've always been able to get the answers I need to make decisions about my vehicle. Becca and Bobby have gone to bat for me more times than I can coun I've always been able to get the answers I need to make decisions about my vehicle. Becca and Bobby have gone to bat for me more times than I can count and I wholeheartedly appreciate it. More

Superb Customer Service My interactions with Service Advisor, Sheila Hinnant, have always been exceptional. Sheila is consistently thorough in explaining her assessment of My interactions with Service Advisor, Sheila Hinnant, have always been exceptional. Sheila is consistently thorough in explaining her assessment of recommended service. She also includes a detailed cost estimate for each option that is offered. My overall rating of "Superb Customer Service", includes the entire process from ease of scheduling, comfort of waiting area and speedy checkout. More

Exceptional Customer Service My initial thought was to get a used vehicle because I was thinking about the monthly payments. After looking at both new and used vehicle I decided t My initial thought was to get a used vehicle because I was thinking about the monthly payments. After looking at both new and used vehicle I decided to get a new vehicle because of the amazing price they had on several new vehicle. My sales rep Fionn was exceptional. He was very professional and very knowledgeable about all the cars I had questions about. He was very patient and at no time pressured me into choosing a particular call. Best sales man I ever done business with. The process was lengthy but he made sure that we were comfortable while we waited. I would recommend this gentleman any day. I highly recommend Leith Toyota because of their Superb customer service and clean and friendly environment. More

Easy scheduling Done on time, excellent waiting area. Informed of service and time anticipated of work. Kept me apprised of delays and changes in the amount of time r Done on time, excellent waiting area. Informed of service and time anticipated of work. Kept me apprised of delays and changes in the amount of time required to complete the tasks. More