Leith Toyota

Leith Toyota Service Center Representatives I can’t say enough about the service department at Leith Toyota. My experience was fabulous dealing with Rebecca Carl as well as Sheila Hinnant. When I can’t say enough about the service department at Leith Toyota. My experience was fabulous dealing with Rebecca Carl as well as Sheila Hinnant. When one of them is fully booked or on vacation. I automatically set up an appointment with the other. Both Becca and Sheila make me feel comfortable and make sure that if there was anything that I needed during my visit they were right on it. If I wait at the dealership for the service to be completed, I often go check out the new Toyotas inside and outside of the dealership without being harassed by the sales department personnel. I think they can sense that I’m coming from the service department and I’m just browsing and not buying. But more times than not, I often get a complimentary shuttle ride to work or back home. I’d rather wait at home or go to work than hang around a dealership for several hours. I honestly can say that both Becca and Sheila are honest and knowledgeable about their area of expertise. They’ve always informed me of the estimated cost whenever my vehicle(s) need any type of repairs. I will be a loyal customer of Leith Toyota as long as I receive the exceptional customer service I deserve and get from them. Thank you Becca & Sheila! More

Outstanding Service! Before we moved here seven years ago, our former dealership gave us Leith Toyota's information to insure that there would be no gap in our regular mai Before we moved here seven years ago, our former dealership gave us Leith Toyota's information to insure that there would be no gap in our regular maintenance/service. One visit to Leith Toyota and we never considered going anywhere else. Everyone from the greeter to the cashier make service a great experience. In addition to our regular maintenance and repairs, we have purchased tires. We have shopped around and Leith is extremely competitive for price and quality. Our service advisor, Rich Kuhn, is the best. He is pleasant, professional, and thorough. We always understand what has been done and why. Rich also takes the time to let us know what we may expect in the near future with regard to service (tires, oil change, etc). We like having our own service advisor, especially Rich, as he makes our visits hassle free. Thank you, Leith Toyota and Rich Kuhn! More

Clean, professional, caring service A well trained team of workers with pleasant attitudes and caring professionalism. All that I dealt with have shown respect and courtesy in dealing w A well trained team of workers with pleasant attitudes and caring professionalism. All that I dealt with have shown respect and courtesy in dealing with my car. A very different experience from my other dealership. Thanks for the outstanding service! More

Just ask for Austin! Austin was a joy to work with. He was very informed, patient, and friendly. He was thorough in finding me the best price for what I needed. I absolute Austin was a joy to work with. He was very informed, patient, and friendly. He was thorough in finding me the best price for what I needed. I absolutely love my 2018 Toyota Camry. Thank you for everything. More

Simple and easy purchasing process We had a simple and easy purchase process. Everyone at the dealership was very friendly as well. I would recommend this dealership to anyone that is i We had a simple and easy purchase process. Everyone at the dealership was very friendly as well. I would recommend this dealership to anyone that is interested in a Toyota. We are loving our new 4 Runner. More

Exceptional service First service at 10k miles and every 10k after. 340k miles later and 34 service appointments I feel lucky to have found and developed a relationship w First service at 10k miles and every 10k after. 340k miles later and 34 service appointments I feel lucky to have found and developed a relationship with Becca Carl. "Above and beyond" does not do it justice for the efforts she has provided me along with the technician Brian. I will be in a new vehicle shortly due to circumstances out of there control and look forward to starting all over from the beginning again. More

Oil change and the repair of the tire pressure sensor light Vehicle was inspected and I agree to go forward with the repair. The cost of the repair was too labor intense. Just for new gaskets and seal still usi Vehicle was inspected and I agree to go forward with the repair. The cost of the repair was too labor intense. Just for new gaskets and seal still using the original cerpertine belt. All the other components are still performing like new. In 8 years I own this vehicle I had never has any problems. More

Model Employee I had an unfortunate interaction with a service advisor who provided inaccurate information, and blamed a bumper detachment issue on the customer. Mi I had an unfortunate interaction with a service advisor who provided inaccurate information, and blamed a bumper detachment issue on the customer. Mike Luke overheard the conversation, and politely corrected the service advisor. The bumper detachment was likely due to a repair by Leith. Mike quickly resolved the issue (took less than one minute). If it were not for Mike correcting the service provider, the service provider would have continued to deflect blame on the customer. I cannot thank Mike enough for stepping in and helping me out. Leith Toyota is lucky to have someone with his integrity on their team. More

Rich Kuhn, Excellent service representative at Leith Toyota I purchased my 2011 Avalon new at Leith. Since that time, I have continued to use and appreciate the expert, courteous, advice that Rich Kuhn provide I purchased my 2011 Avalon new at Leith. Since that time, I have continued to use and appreciate the expert, courteous, advice that Rich Kuhn provides me when I take my Avalon in for service. He is knowledgeable and trustworthy, and is a major reason that I continue to be a loyal customer of Leith Toyota. Sincerely. James F. Murphy More

Consistently great customer service J.R. has been our service manager from the beginning of our visits having service performed and has always gone the extra mile in communication. J.R. has been our service manager from the beginning of our visits having service performed and has always gone the extra mile in communication. More