Leith Toyota

The team at Leith Toyota (ie. Alan D Michael) is top notch professional, courteous and very accommodating. Alan made the purchasing experience a delight. It was a worthy endeavor to come from out of sta notch professional, courteous and very accommodating. Alan made the purchasing experience a delight. It was a worthy endeavor to come from out of state to purchase at Leith Toyota of Raleigh-Durham. The service is rated Excellent ! Frantz More

I went shopping online and found my Camry at Leith Toyota. Mark H. reached out to me the next day and I made the purchase over the phone. I appreciate Mark being so friendly and professional. I knew I Toyota. Mark H. reached out to me the next day and I made the purchase over the phone. I appreciate Mark being so friendly and professional. I knew I made the right choice the next day when I drove 3 hours to pick my car up. The dealership is beautiful, the staff welcoming, and Mark made me feel very comfortable with my purchase. His personality, attention to detail and to me, the customer, all combined to provide a stress-free buying experience. More

Mike was super nice, very easy to work with, very knowledgeable and made the whole car buying experience enjoyable. Thanks for for Leith family experience ! knowledgeable and made the whole car buying experience enjoyable. Thanks for for Leith family experience ! More

Terrisha was great to work with! Very helpful and responded to emails in a timely manner. responded to emails in a timely manner. More

Out of state customer and was looking for a 4runner from southeast Toyota for the features. Had started to reserve one from another dealership when they tried to raise the price to reflect "market value". southeast Toyota for the features. Had started to reserve one from another dealership when they tried to raise the price to reflect "market value". Mike Madric Jr. was up front saying it may take a bit longer to get one in but that we could get exactly what we wanted without the markup all the other dealers are doing. Being told it may take up to 3 months we were pleasantly surprised when we got the call that our vehicle arrived in 2 weeks! 10/10 for everyone we dealt with at Leith Toyota! More

Alan did a wonderful job handling our RAV4 purchase. I would highly recommend Leith and Alan in particular. would highly recommend Leith and Alan in particular. More

I had been looking for my Tacoma since December. I saw one on Toyota site and contacted Leith Toyota. Spoke to Mark Hay. He said it may be a presale and would call me back. He called back in just a few mi one on Toyota site and contacted Leith Toyota. Spoke to Mark Hay. He said it may be a presale and would call me back. He called back in just a few minutes. Said it was mine if I wanted it. Couldn’t put a deposit on it fast enough. Mark was awesome during the process. It came in on June 21st and Mark called me even though he was on vacation. We set up a date to pick it up. I had a glitch in my financing. Mark got me same rate. We were driving from Atlanta. Mark had all the paperwork ready for us when we got there. Everything went so easy. Thanks Mark for helping my dream come true. Love my wind chill pearl Tacoma More

I have a 2017 Toyota RAV4 XLE and needed a new inner tail light since water was getting inside the light. I scheduled an appointment for Tuesday afternoon, took off work and went to the service department. A light since water was getting inside the light. I scheduled an appointment for Tuesday afternoon, took off work and went to the service department. After they inspected my vehicle, they said I had condensation in 3 of my tail lights and water in one. They would have to order the part and I return the following morning. I took off 2 hours of work and went back to Leith that Wednesday morning at 7:30am. When checking out, I paid $233 for replacing my inner tail light and after reviewing my invoice, it said I declined a free multi point inspection, which I did not refuse. I paid, everything was good, so I thought. Something told me to check my tail light a few nights later while I was driving at night and the new tail light didn't even work!! I call Toyota and they said the soonest appointment I could get in was this Thursday (a week away). I said I was worried about getting pulled over, but the representative said to tell the officer I have an appointment and everything should be fine. That was not good enough for me, so I decided to YouTube how to check my inner tail light myself. Sunday morning, I go to Advanced Auto, use their tools and check to see if it's a faulty bulb. Leith Toyota didn't even PUT A LIGHT BULB IN MY BRAND NEW TAIL LIGHT! Needless to say, I was VERY upset! I've reached out to the service technician and haven't received a response and I'm scheduled to have the other tail light replaced this Thursday, but I'm not wanting to go back to Leith after this experience. I also noticed my toe eye cover below my headlight was missing and I called my service technician that morning to see if he had that specific part in stock. He said he would call/text me back shortly and I never received a response. So, I decided to drive back to Leith and go to the parts department myself and ask. Luckily, they had one cover left and I was able to purchase it that afternoon. However, I should've received a response prior to driving all the way to Leith, praying they'd have the part. I'm very disappointed and would not recommend this dealership. Update: I call this morning to cancel my upcoming appointment and explain what happened with the technician not putting in a bulb and I received NO APOLOGY, no explanation, NOTHING! All she asked was if I wanted to reschedule for another time. ABSOLUTELY NOT! I emailed the service technician I think it was Sunday evening explaining what had happened and I never received a phone call for him either. Honestly, I wouldn't be as upset if someone had called and tried to make things right. If a manager or the technician had phoned me and apologized and maybe offer to check out everything, I wouldn't have felt the need to get on here and leave a negative review. But the simple fact Leith Toyota has yet to reach out to me and make things right just shows there is a serious lack of customer service. More

He is fantastic! Works his magic and goes out of his way to make sure you are happy! Definitely meet all my needs and more. to make sure you are happy! Definitely meet all my needs and more. More