Leith Volkswagen of Cary

Great Experience As a foreign Business Professional, VW was the best option to get a car. They have the best deals and provide you an answer in a short period of time. As a foreign Business Professional, VW was the best option to get a car. They have the best deals and provide you an answer in a short period of time. Ask for Jonathan, he is a good salesman More

Used Acura RDX Jonathan was great very attentive to what we were looking for and went the extra mile to make sure we were happy and we would recommend him to anyone. Jonathan was great very attentive to what we were looking for and went the extra mile to make sure we were happy and we would recommend him to anyone. More

Great Experience Utsav at Volkswagen of Cary was very easy to work with. He has a laid back personality and has a lot of knowledge of Volkswagen cars. Utsav at Volkswagen of Cary was very easy to work with. He has a laid back personality and has a lot of knowledge of Volkswagen cars. More

Great Buying Experience This was my 6th car dealership of the day and they made it so comfortable and easy. The Passat was the best car I had driven all day and Brandon made This was my 6th car dealership of the day and they made it so comfortable and easy. The Passat was the best car I had driven all day and Brandon made it like we were just hanging out not being a cheesy salesman or pushy. He was very informative and I felt he understood what I was looking for and what I wanted to spend and helped me to achieve that goal. Anthony and Jim were really great in getting everything wrapped up as well. I would really encourage people to just go and test drive a Volkswagen and talk to Brandon if your looking for a new car. More

Knowledgeable and Excellent Job Getting Me the Right Price Some sales people can be aggressive and overly friendly. Lets face it, as a sales person you're there to find someone knowledgeable and not there to f Some sales people can be aggressive and overly friendly. Lets face it, as a sales person you're there to find someone knowledgeable and not there to find a friend. With that said Utsav treated me with the utmost respect and quickly knew I was there for a good price. I could tell his knowledge about cars was good when we test drove a different brand car (outside the comfort of their native brand) and he seemed to know a lot about it and the kinds of things to look out for when buying used. Once we got back he served as a great middleman in keeping myself and upper management satisfied. I nearly gave up on the sale twice, but he was willing to work with us (myself and upper management). After aggressive negotiation and the sale was finalized he gave me a tootsie roll that he took from his bosses stash. Although just candy, it certainly felt like a well earned reward. He remained as friendly as before the sale and we even chatted on a personal level. Did I mention he's an excellent multitasker? More

First Time Buyer This was the first time I have ever bought a car, Chris and Anthony helped me every step of the way. Chris made sure I got the best deal and was very This was the first time I have ever bought a car, Chris and Anthony helped me every step of the way. Chris made sure I got the best deal and was very upfront and personable the whole time. He even got a car from the Raleigh location delivered so that I could check it out. I am extremely happy with my new car and the entire experience I had! They will see me again in the future. More

Poor Guesswork on service and YOU pay for it I would NEVER trust Leith VW for any service after warranty expiration. The only thing this dealership has is its patronizing approach to providing se I would NEVER trust Leith VW for any service after warranty expiration. The only thing this dealership has is its patronizing approach to providing service. I took my VW van in for an intermittent no-start diagnostic: $100. What I received was a POOR un-professional guess that a wire was loose and was the culprit. I paid them almost $300 for this work-shame on me! I took it home on Friday night and for the balance of the weekend it still had intermittent starting problems. I called the master of guesswork (Rusty the Service Mgr.) and I had to bring it in again. This time after 24 hours of nothing, Rusty tells me my NEWLY installed starter MAY be defective. Because he stated he "hit" the starter with a hammer and it magically started! When I asked for my money back for the bad diagnoses, Leith refused. After a month of phone calls and emails from VW Customer care: same response: Leith will not reimburse for their POOR to no diagnostic guesswork. Take your VW to a private Euro mechanic anywhere else in the Triangle before you consider coming here. They WILL gouge you and you have NO recourse. More

Great guys. Chris and Freddie were great guys to deal with. They both knew the product extremely well. I called at 12 o’clock Sunday morning drove two hours to ge Chris and Freddie were great guys to deal with. They both knew the product extremely well. I called at 12 o’clock Sunday morning drove two hours to get to the dealership and by 445 I was driving home with my new to me car. I recommend this dealship to anyone looking for a auto new or used. Good job guys. More

Quick service The entire staff was very friendly and the service was quick. They went through all formalities thoroughly. I would have appreciated more if I could g The entire staff was very friendly and the service was quick. They went through all formalities thoroughly. I would have appreciated more if I could get a lower price. Overall great service! More

Great Experience My experience at Leith VW of Cary was probably the best I've ever encountered. From the initial contact with the salesman Phillip until he handed me t My experience at Leith VW of Cary was probably the best I've ever encountered. From the initial contact with the salesman Phillip until he handed me the keys to drive off in my "new" used Jetta was nothing less than exceptional. My salesman Phillip couldn't have been any better, very professional, friendly and easy to talk with. The whole buying experience was so stress free, no pressure. More