Len Stoler Chrysler Dodge Jeep

Great Sales Service Our sales rep Evan was informed, laid back and attentive. We love our vehicle and the trade in process was smooth. The process still took five hours w Our sales rep Evan was informed, laid back and attentive. We love our vehicle and the trade in process was smooth. The process still took five hours which was unexpected since we knew what car we wanted, our test drive was quick and we had already been pre-approved by our bank but other than that it was a nice experience. More

Friendly and knowledgeable! We had the pleasure of meeting Derrell last night when we purchased our Durango. He went above and beyond to make sure we had a pleasurable buying ex We had the pleasure of meeting Derrell last night when we purchased our Durango. He went above and beyond to make sure we had a pleasurable buying experience. Even though he wasn't our initial salesperson, he helped us out without hesitation when the other person wasn't available. He is knowledgeable and took the time to explain things and answer my many questions. Even helped clean the car up and get it ready while we were doing the financial paperwork. Would definitely recommend and make another purchase from him again! More

From service to warranty work My dealings with the service department as always been professional and friendly. The workmanship on repairs from normal routine service to warranty w My dealings with the service department as always been professional and friendly. The workmanship on repairs from normal routine service to warranty work meets my standards. More

Patient Although we made a few trips to the dealership, everyone who was assisting us with the purchase of our pickup truck were very patient with us. I think Although we made a few trips to the dealership, everyone who was assisting us with the purchase of our pickup truck were very patient with us. I think we were all happy in the end. More

Great experience Our time at Len Stoler was a very pleasing one. Our sales person Daniel Burke was very laid back but a true professional. Very reassuring and kept the Our time at Len Stoler was a very pleasing one. Our sales person Daniel Burke was very laid back but a true professional. Very reassuring and kept the conversation relaxed. The financing lady, Mrs Vicki Shay was awesome and had everything all lined up. She made the process seamless. I’ll certainly be returning to purchase my husbands vehicle! More

$200.00 for an antifreeze flush and change? $200 for an antifreeze flush and replacement? Way, way too expensive. $60.00 for the antifreeze. Almost twice as expensive as it should be. $100 for l $200 for an antifreeze flush and replacement? Way, way too expensive. $60.00 for the antifreeze. Almost twice as expensive as it should be. $100 for labor? Really? How many hours does it take to pull a drain plug, fill up the radiator with flush fluid, run the engine, drain and refill with antifreeze? $150.00 would have been plenty for a flush and replacement. Also, the 2014 Caravan had only $12,000 miles on it. Not sure it needed the flush. Just the antifreeze change might have been enough. More

300 SRT SERVICE I went in for a scheduled air bag recall and had an oil change completed while they had my car. They did a very nice job. Completed on time. I went in for a scheduled air bag recall and had an oil change completed while they had my car. They did a very nice job. Completed on time. More

Horrible I took my 2003 wrangler to them because I was having a transmission issue. I was told by them that nothing was wrong with my Jeep and that when they d I took my 2003 wrangler to them because I was having a transmission issue. I was told by them that nothing was wrong with my Jeep and that when they drove it they had NO issues. I also found the receptionist to be rude and unwilling to listen to what I was telling her. I told her there has to be something wrong there is no way that nothing is wrong with the Jeep. All you really had to do was drive it and you could feel the hard shift into third gear. I asked her if the technician actually put his foot down on the petal to try and get it to shift hard and Hannah’s (the receptionist) stated to me “ma’am we will not break the law and go over the speed limited”. I could not believe her response. I went to pick it up and bring it home and on the drive home and pulling out on to rt. 140 it immediately started to have issues with the transmission. I found it very hard to believe what they had told me was true. I took the Jeep to Old Town motors in Sykesville and it turns out it was the TCM. I will never buy or take any of my cars to be services by this dealer again!!! More

Great Customer Service I have a 2016 Dodge Ram diesel. The NOX sensor needed to be replace at 60,000 miles which I felt was far too soon to have this kind of an issue that I have a 2016 Dodge Ram diesel. The NOX sensor needed to be replace at 60,000 miles which I felt was far too soon to have this kind of an issue that was not covered under warranty. Not only did Jennifer give me a discount on the service, she also gave me a free loaner vehicle for the week because when I have to have the truck service I was going on vacation. Great customer service. This is the 3rd vehicle that I purchased from Len Stoler Chrysler Dodge Jeep and will not hesitate to purchase a 4th when I'm ready. Thanks Jennifer! More

very positive it was very nice gave us a loaner explained everything they were going to do very pleasant and great to work with will come back it was very nice gave us a loaner explained everything they were going to do very pleasant and great to work with will come back More