Len Stoler Chrysler Dodge Jeep

Bad service Worst service I have ever dealt with in over 30 years of having cars serviced. They claimed I needed a front end alignment when I literally had one th Worst service I have ever dealt with in over 30 years of having cars serviced. They claimed I needed a front end alignment when I literally had one the week before. When questioned, their story changes. Management does not help. You can not believe anything they tell you. Their website says "Customer service has always been a top priority here at Len Stoler Chrysler Dodge Jeep RAM". Don't believe it. More

Great Store! Most enjoyable experiance buying a car over 30 years. The store's new managers are attentive, respectful, and beat the price on both the new car and m Most enjoyable experiance buying a car over 30 years. The store's new managers are attentive, respectful, and beat the price on both the new car and my trade-in value was more then other dealers. The new car sales manager Gabrielle even offered to help me navigate thru other manufacturers if need be, now that's great service. Wish they could all be that way, but from now on I will only be buying my cars at Len Stoler Jeep. More

Fantastic Experience All I can say is "The easiest car transaction I ever made in my 38 years of buying New & Used Cars.." Steve Hossler made it all Happen...Spent less All I can say is "The easiest car transaction I ever made in my 38 years of buying New & Used Cars.." Steve Hossler made it all Happen...Spent less than 2 hours in the Dealership...Will be back as well as recommend this dealership to anyone....Jen More

Purchase My daughter lives in Westminster and we live in Ohio. She was in desperate need of a car. I called to see what they had for her in her range. They fi My daughter lives in Westminster and we live in Ohio. She was in desperate need of a car. I called to see what they had for her in her range. They fixed me up with a car, sent me the information and she was able to test drive the next day. They set us up with Dwayne, Matt and Curt and were able to close deal on Saturday ( 3 days after knowing about the car). They were all very nice and it was a smooth closing. More

Very efficient and friendly. Would do business with them again. Sale went smoothly (we purchased on web and they finalized) and we were extremely pleased with the service. again. Sale went smoothly (we purchased on web and they finalized) and we were extremely pleased with the service. More

Excellent buying experience. Team was knowledgeable and extremely friendly. They fielded all questions quickly and in a trustworthy manner. Trade in and vehicle purchased were priced fairly. Highly recomme extremely friendly. They fielded all questions quickly and in a trustworthy manner. Trade in and vehicle purchased were priced fairly. Highly recommend this dealership. More

WARNING. Do not buy from Len Stoler jeep in Westminster WARNING. Do not buy from Len Stoler jeep in Westminster Maryland !!! They will not stand behind their vehicles--instead, they hide behind their pap WARNING. Do not buy from Len Stoler jeep in Westminster Maryland !!! They will not stand behind their vehicles--instead, they hide behind their paperwork--do not trust anything they say!!! I purchased a used SUV--At the time of purchase, they tried to sale me an aftermarket warranty for $2,500.00--when this vehicle's "Len Stloer's" window sticker stated this came with a 12 month 12,000 mile power train warranty included--they neglected to inform me that there was a warranty already included in the price--instead they tried to sale me one!!! The first problem I encountered was when I called to insure this SUV. Len Stoler, of course, provided a "clean" CARFAX; however, my insurance company advised me that a claim was filed on this vehicle in May of this year (2013)... This vehicle was damaged and repaired... The dealership said they have a "clean" CARFAX--again--hid behind that paperwork! After only two weeks, the transmission went out. First, they said that they would fix the transmission because it's only been two weeks! After they kept my vehicle for a week, they refused to fix the transmission because it was too expensive!!! I called the corporate office, spoke to the "corporate director"--what a joke this guy is!!! He said it was his decision not to fix my vehicle--"as is means as is!" When you pay $13,000 for a vehicle, you would expect it to last longer than two weeks!! I reminded him that it's only been two weeks! He replied it wouldn't matter if it was only two days, he would not fix this vehicle--"as is means as is!' Again cowering behind his paperwork--what a joke!!! I then told him that in the packet I received after purchase, contained the "Len Stoler" window sticker that was placed and removed from my vehicle by the dealership prior to my purchase-and I was unaware, nor was I made aware that this vehicle came with a 12 month 12,000 mile power train warranty included!!!.. When I brought that fact to his attention, he was ready and again cowered behind his paperwork, and refused to honor that warranty and went on to say that the fact that this vehicle was offered with a warranty and that I was not made aware of that was irrelevant--as is means as is! I then told him, he should not be in business if he refuses stand behind his product, and he cowers behind his paperwork! He then told me that he would have my vehicle removed from his lot and placed in the street--and that I could pick it up there--this guy is corporate material--really? This is the guy that's running Len Stoler's dealerships--or should I say ruining Len Stoler's dealerships? I feel sorry for all of Len Stoler's employees--they have to work for this guy--he's loosing business for the dealership! Anyway, of the three weeks that I've owned this vehicle, it spent a week and a half in Len Stoler's shop and in all that time the only thing they repaired was the broken mirror which was agreed to at purchase and the third brake light which they were required to fix by Maryland state inspection! **** Do not purchase anything from Len Stoler!!! **** More

Rude customer service, did not listen to customers request to be emailed and not called. Unwilling to negotiate. Car was covered in dust and had high miles for only being 1 to 2 years old. They pressu request to be emailed and not called. Unwilling to negotiate. Car was covered in dust and had high miles for only being 1 to 2 years old. They pressure wash the cars on the lot thus affecting the clear coat. I will ever buy another car from Len Stoler. More

We are in the process of purchasing our second vehicle through Justin and Len Stoler Dodge. I purchased my 2011 Dodge Ram last February and are buying a 2013 Durango R/T now. After searching for the exa through Justin and Len Stoler Dodge. I purchased my 2011 Dodge Ram last February and are buying a 2013 Durango R/T now. After searching for the exact model and color we wanted for weeks, Justin offered the option to order one exactly the way we want it. Justin is salesman in the most professional sense. He listens, knows his product, and offers solutions to his customers. I have and will continue to refer family and friends to Justin. There are quite a few Chrysler dealers in the Baltimore area. Even if you have to drive past a couple to get to Westminster, do it and ask for Justin Chenoweth. The finance manager, Curt, is very helpful and knowlegeble as well. More

I was told by Chrylser Corp. to go to them to get a refund on my Chrylser extended warranty bought from Chryler. My car was totaled July 24, 2012. He told me it was taken care of. I called Chrysl refund on my Chrylser extended warranty bought from Chryler. My car was totaled July 24, 2012. He told me it was taken care of. I called Chrysler to check why after Oct. 25, I had not heard anything about refund. They said it was never taken care of. I called on Wed.10/24/2012 two different times, left message. Called back Thurs. 25th, he was off. Called again Friday 26th left message, have not heard from him yet. I went to dealership in Waynesboro, Pa.. They did the filing while I was there, which took 5 minutes. I today (ll-2-2012) received my refund. Guess he did not want to bother with, but he could have said so instead of my waiting for months for my refund. More