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Lexington Park Chevrolet Buick GMC - Service Center
California, MD
6 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6 Reviews of Lexington Park Chevrolet Buick GMC - Service Center
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March 06, 2024
The Service Department is absolutley fantastic! We noticed above all else, how nice and friendly every one is, and how they truly genuinely seem to care about us being happy with the whole experie We noticed above all else, how nice and friendly every one is, and how they truly genuinely seem to care about us being happy with the whole experience. The entire service department is truly a great crew! Really a great dealership! More
by Sandy
Employees Worked With
Antonio and Christina at the service desk, the mechanics, and Craig the service manager
Helpful September 12, 2023
I took my brand-new C8 2023 Hard Top Convertible Corvette for an oil change and tire rotation and three small warranty complaints to this chevy dealership only to find out that the service tech took it out f for an oil change and tire rotation and three small warranty complaints to this chevy dealership only to find out that the service tech took it out for 21 miles of "test drive" during which, per my Onstar app, he exceeded speeds of 80 mph in local roads where posted speed limit is between 40 and 50mph. He then deleted the PDR (built-in dash-cam) joyride recordings or prevented the auto recording from occuring, all while I waited in the lobby for more than 4 hours. None of the warranty items (which weren't fixed) nor the oil change required a test drive. Per the dealership's manager for rotation, a quick round around the parking lot of dealership would have been sufficient for resetting the new position of the tire pressure sensors. Even though the general manager was apologetic and offered a free oil change and topping off my fuel at next visit, I am not convinced I should trust this dealership's service department with my car as long as such Technicians are not seriously reprimanded. And even then, I would not feel happy going back there for service, not knowing what retaliation awaits me. I wonder what the Maryland owner liability is in case of a mishap during "test drives" by a third-party dealership? More
by 5780t
Employees Worked With
Service
July 12, 2022
Made appointment on line. Had to wait a week. No one called to confirm appointment. When I arrived on Monday, he did not know about my appointment and said he may not be abl Had to wait a week. No one called to confirm appointment. When I arrived on Monday, he did not know about my appointment and said he may not be able to get to it the same day. I had to call on Wednesday to find the status of my repair. He said they were still working on it. He called Thursday and said they could not find the problem and to come get the truck. When I arrived, he wanted me to replace the battery and alternator just because they were not GM products. He also wanted me to replace the battery cables because they were old. He want to bill me 5 hours to do the replacements. I can do the work in half the time. He said there was nothing wrong with the battery, alternator, and battery cables, but "the GM products are made to spec." The is a bunch of xx. I took my truck to Chevy because I figured they would have the expertise to diagnose and fix my difficult problem. Now I see this dealership repair center is a rip-off. I will not go back to the again. More
by rproffer
Employees Worked With
don't know
June 25, 2022
Every time I have had an opportunity to interact with the staff at this dealership my experience has been overwhelmingly positive. People smile, they are on time, they explain issues when they need explainin staff at this dealership my experience has been overwhelmingly positive. People smile, they are on time, they explain issues when they need explaining. This, in my opinion is the poster child for car dealerships. More
by rgrub1949@aol.com
Employees Worked With
Kip McConnell
May 16, 2022
Dealership wanted to charge me $6000. 00 for a service that didn’t need to be done and didn’t verify that it actually needed to be done. 00 for a service that didn’t need to be done and didn’t verify that it actually needed to be done. More
by Jlabrack
Employees Worked With
Chevrolet
