Leson Chevrolet - Service Center

Brought my truck in for a power steering hose leak, tech said it was the pump and steering gear after I told them it was a pressure line off the P/S pump. $2K later still leaking when I picked it up. Had to said it was the pump and steering gear after I told them it was a pressure line off the P/S pump. $2K later still leaking when I picked it up. Had to bring it in the next day and tell them again it was a hose and you can't miss it. Tech found it the 2nd time and replaced at no cost. Wasted 2 grand on parts that probably didn't need to be changed due to incompetent tech. On the fence now when it comes to trusting what they say is wrong with my vehicle. Service Rep - A+ Technician - Needs work More

Took 4 days to fix my a/c. Unit . No loaner cars available at the time of service. Unit . No loaner cars available at the time of service. More

The dealer was quick is getting a diagnosis for me and was able to complete work quickly was able to complete work quickly More

Brought car in three times for same issue. They just replace parts to replace parts. Guaranteed this time it would be fixed, unfortunately same issues. They do not know how to service the vehicles they replace parts to replace parts. Guaranteed this time it would be fixed, unfortunately same issues. They do not know how to service the vehicles they sell More

Started out great, quickly took a turn I have done all of my services with this Chevrolet dealership. They advised me to do a transmission flush at a 135000 miles so I did. Well needless to I have done all of my services with this Chevrolet dealership. They advised me to do a transmission flush at a 135000 miles so I did. Well needless to say against my better judgment, afterward I mean within a week the transmission went out. Another Chevrolet dealership, lied to me about giving me a power train warranty when I bought the vehicle 6 MONTHS AGO. I knew this situation would arise. Brought the truck back to Leson to have the transmission repaired only to find out it had no warranty. None of this to this point was leson's fault really except awful advice to make money. But here is where things took a turn. After hiring an attorney to make the Chevrolet dealership who lied to me cough up money to repair my transmission, LESON Chevrolet decided it was in their best interest to not only reject the other Chevrolet dealerships offer to pay for the new transmission at wholesale because they "couldn't make a profit" on the transmission itself. But then sent us the generous offer to make us pay the difference of $750, plus the labor at $1000. So knowing that we had to hire an attorney, fight with another dealership to even get them to offer up to pay, LESON rejected their offer to pay for the transmission in full at wholesale because they couldn't make money on marking up the transmission. You could be like me and ignore the bad reviews, don't. They will find a way to make you dislike not only their dealership but Chevrolet as a whole. Thanks LESON, for teaching me a lesson. More

i went in with my check engine light on when my tahoe was still under warranty and was told that nothing was wrong. several months later i returned back to the service department with the same complaint but still under warranty and was told that nothing was wrong. several months later i returned back to the service department with the same complaint but my vehicle is not under warranty now. I went in on wed. may 23, 2007 to have the check engine light checked at 9:45 am and was told that they couldn't have my vehicle checked out and that I needed an appointment for a technician to look at the vehicle. they gave me a appointment for may 30, 2007 for my 7:00 appointment and was informed that I couldn't wait cause policy states that I leave the vehicle and after their lunch, (l:30pm) they would call me and let me know what diagnos was. I asked why wasn't i informed of this before and why with an appointment at 7:00am it would take them over five hours just to tell me what needed to be done. I got no reasonal answer other than that's the way they do this. I again asked why I wasn't informed of this when I came in for the first time on May 23, 2007. I live in LaPlace, La now why would I come this far knowing that I had to leave the vehicle without making arraignments for another form of transportation. More