"OK experience up to signing and delivery of new Jeep...."
OK experience up to signing and delivery of new Jeep. Then all broken promises, screened calls, and more broken promises. Absolutely most deceitful sales/support effort I've experienced in 40 years of buying new cars.
When picking up and taking possession of new Jeep, $165 mud mats were missing and told another salesman took from Jeep for his customer. Was promised they were ordered and would be sent to us in about a week. 2 months and my numerous follow up calls, all put into voicemail, AND STILL NO MATS OR REFUND OF $165 from sales agreement. I tried over 10 times to resolve and escalate and always put into someones voicemail. Worst customer service ever!!
Now its just principle that everyone knows and is warned about how unethically Lester Glenn Chrysler Jeep Dodge Ram does business.
"BEWARE!!!!! Make sure you look over the vehicle twice and..."
BEWARE!!!!! Make sure you look over the vehicle twice and very well. They claim they check the all their vehicles over very well with multi point inspections but I found that not to be true the hard way. They don’t stand behind what they say either
"I contacted Kim aboutMy situation....I leased a Jeep..."
I contacted Kim about
My situation....I leased a Jeep Compass and want
To my options to buy
Out. She was very nice
And gave me info about
Buying out my car....
I have decided to keep the lease and buy it out
At end ...I will then finance thru Lester Glenn
Even though I did NOT
LEASE THERE ...THEY WERE STILL HELPING
ME OUT!!!!👌SO IF YOUR
LOOKING FOR A CAR THERE!!!👍