Lester Glenn Subaru

Good Guys and Young It's not hard to see why Lester Glenn's car show rooms are so busy. Yes their vehicles are great, but so is their staff. Just so helpful, especially It's not hard to see why Lester Glenn's car show rooms are so busy. Yes their vehicles are great, but so is their staff. Just so helpful, especially those three guys we got to work with, Joe Ervin, Josh and Denato. They don't rush you, but man can they move when it comes to being helpful. Cheers! More

Totally blown away! I came to Lester Glenn to cancel my extended service contract because my 2nd Forester was totalled. Donato Jensen suggested that I look into purchasin I came to Lester Glenn to cancel my extended service contract because my 2nd Forester was totalled. Donato Jensen suggested that I look into purchasing a new car while here. He brought me to Ann Marie Napoli who was more than accommodating my needs. I was put into a 2016 Forester that I absolutely love. Kudos to Lester Glenn in selling me my 3rd Forester! More

Best experience ever! At 56 years old, my FIRST new car purchase could not have been more pleasant! Ann Marie was EXCELLENT. She worked with me to put the keys of my 2016 At 56 years old, my FIRST new car purchase could not have been more pleasant! Ann Marie was EXCELLENT. She worked with me to put the keys of my 2016 Subaru Outback in my hand the same day (which is what I was hoping for!). I was very nervous, but she put me at ease with her great personality. I could tell that she wanted ME to be happy and has supported my purchase with calls and texts. She's a Wonderful Woman and I'm so glad she was there last weekend! More

Best car buying experience ever! Lester Glenn Subaru exceeded our car buying expectation in every way. Our salesman, Jack Geraghty, was extremely easy to work with. He was always av Lester Glenn Subaru exceeded our car buying expectation in every way. Our salesman, Jack Geraghty, was extremely easy to work with. He was always available to us throughout the car buying experience, by cell phone, text & email. Jack is a no-pressure guy. He addressed every concern we had prior to the actual purchase, to ensure that the car would be exactly what we expected. Needless to say, it was. The paperwork was handled painlessly and effortlessly by finance Mgr. Donato Jensen and once completed, Jack gave my wife & I all the time we needed, to explain the bells & whistles of our new 2016 Forester. We were extremely satisfied with Jack and recommend him and this dealership. This purchase was, without a doubt, THE BEST EXPERIENCE WE EVER HAD. Congratulations to the awesome team of Sales Mgr Josh, Jack, and Danato, for wanting to earn our business. Several other Subaru dealers we visited didn't come close. This dealership gets the importance of customer service and customer satisfaction! Go there! More

MY SUBARU BUYING EXPERIENCE Being a 67 year old woman who always dreaded the idea of going into a dealership alone. Since my husband died I have had to do the things that he used Being a 67 year old woman who always dreaded the idea of going into a dealership alone. Since my husband died I have had to do the things that he used to do for me. Well I got my nerve up and went into this and quite a few other dealerships by myself. I was so surprised that I was treated as an intelligent human being and not as an old woman who didn't know anything about cars. This dealership far surpassed all the others in kindness, honesty, and they made me feel completely at ease. MichaelMarquand was awesome. He was so patient with me because I didn't know what car I wanted. He took me out on about 6 different cars on test drives and not once did he lose his patience with me. I was not easy to deal with because of my anxiety but he kept reassuring me that it was perfectly ok to be that way. Josh the sales manager was there and he let mike do pretty much the whole thing but whenever I became insecure he was there to lend a hand. It was such perfect timing. Josh is very intuitive in this way.. Then I met Lonnie the finance man and he was such a gentleman and has a genuine smile. I bought a Legacy and I love it. I was coming out of a Mercedes but felt that because of my advancing age I have to cut down my expenses. This car is much less expensive and I already have some of my friends telling me it drives better and is more comfortable. I recommend this dealership very highly and I also was fortunate enough to meet the owner of the dealership and he was so down to earth and kind. More

awesome experience **** I had an overall great experience at Lester Glenn. I want to give a big thank you to Kyle Gibson for being so patient spending hours trying to find I had an overall great experience at Lester Glenn. I want to give a big thank you to Kyle Gibson for being so patient spending hours trying to find me the perfect car knowing I was in a panic and needed one that same day since my old car died on me .. I had no idea what kind of car I wanted and you found the perfect car that fit my needs and budget just by asking a couple questions. Thank you for the great experience and I reccomed you to everyone I know if they are in need of a car. I will definitely do future business with Lester Glenn More

2015 Crosstrek To be fair its not the dealership that is being reviewed its the employees. That being said I have purchased five (5) vehicles from this dealer all fr To be fair its not the dealership that is being reviewed its the employees. That being said I have purchased five (5) vehicles from this dealer all from Jack Geraghty. Jack is an veteran salesman who listens to the customer's needs and there budget. Over the years Jack has NEVER attempted to influence me to a higher price vehicle, we always stayed in budget. Jack is knowledgeable and patient and is honest, he follows up on phone calls and e-mails. Jack has an image that every salesperson should be model after. Before you purchase your vehicle the manager John Puglisi invites your family into his office and makes you truly feel welcome. He reviews the paperwork and he ensures that you have made the purchase that is right for you, not for them, but for you. John shows great management skills and trust in his staff, his staff does not have to consult with him during negotiations. Which makes you feel like you are on a level playing field ,not the dealership against the customer. After you speak with John he personally walks you to the Finance Department and introduces you to Lonnie Sherry the Finance manager and then he briefs him on the agreement so everyone is updated and on the same page. This expedites the procedure. When speaking to Lonnie he inquires about your driving habits and tailors different options for you to purchase. However during the conversation he eliminates the choices that are not in your driving style. By doing this Lonnie creates an atmosphere of trust, because he does not apply any sales pressure for unnecessary items to purchase. Together this dealership has a team of outstanding personnel. Just before you leave they show you the service area and introduces you to Kathy Ottmer, who in my opinion is the best service writer in the industry. Lester Glenn Subaru and along with its staff is the epitome of professionalism. More

A Very Pleasant Surprise I can't say enough positive comments about my recent buying experience at Lester Glenn. I dreaded having to go out and replace my wife's 2007 vehicle I can't say enough positive comments about my recent buying experience at Lester Glenn. I dreaded having to go out and replace my wife's 2007 vehicle, but it was time. After doing all my research, I reserved a whole day to look at cars and deal with car salesmen. Much to my surprise I enjoyed the entire morning I spent with Drew Jenson at Lester Glenn. He greeted me with a smile and happily showed me the vehicles on the lot that met my requirements. He was at all times, courteous, knowledgeable and exactly the opposite of the high pressure salesman I had been expecting. When it came time to negotiate a price, Drew worked hard with me, to get me the vehicle I wanted, at the price I wanted to pay. Thank you, Drew, for changing my mind about the entire car buying experience. I will be back next year when it comes time to replace my car. More

Outback Car buying has never been my favorite way to spend a day! However the people I dealt with at Lester Glenn when I recently bought a 2016 Outback were p Car buying has never been my favorite way to spend a day! However the people I dealt with at Lester Glenn when I recently bought a 2016 Outback were pleasant, knowledgeable, efficient,and human! Our sales rep, Joe Ervin, was wonderful. He took the time to explain everything both before and after we signed the papers. He treated us like he valued our concerns. We will recommend him and the dealership to our friends! More

Great buying experience. I recently purchased a Subaru Forester and it was the easiest and most enjoyable car buying experience that I have had. Drew Jensen our sales rep was I recently purchased a Subaru Forester and it was the easiest and most enjoyable car buying experience that I have had. Drew Jensen our sales rep was friendly and knowledgeable. His explanation of the inner workings of the Forester was concise and to the point. His no pressure approach was another reason why I would recommend Lester Glenn. Thanks for the Positive experience...Jim G. More