Lester Glenn Subaru
Toms River, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The Service representative was great. I feel three hours was excessive for the work performed I feel three hours was excessive for the work performed More
I have been coming to Lester Glenn for maintenance since I purchased my 2017 Outback in 2019 used. I purchased my Outback from another local dealer but was not impressed with them and so I switched to Leste I purchased my 2017 Outback in 2019 used. I purchased my Outback from another local dealer but was not impressed with them and so I switched to Lester Glenn and have been very happy ever since. Necole has been the first Service coordinator I met and have been returning to Necole ever since. Thank you Necole for your great work and attention to details. More
The valet dropoff is very convenient and quick. You go inside the waiting area and within minutes the service adviser comes to get you with all paperwork ready and goes over everything the items yo You go inside the waiting area and within minutes the service adviser comes to get you with all paperwork ready and goes over everything the items you want done. Nicole keeps you up to date on what is being done, needed or will need to be done. When completed Nicole explains the work that was done and also lets you know if anything else will need attention. More
They did a very thorough and professional job They were very accommodating making sure I understood everything very accommodating making sure I understood everything More
Very professional, they kept me updated every step of the way. The finished product was great way. The finished product was great More
I was called and given an appointment for Monday August 24th to fix a paint defect on a brand new jeep wrangler . I dropped the jeep at 9 am on the 24th after being told it would take 3 days. 3 days turne 24th to fix a paint defect on a brand new jeep wrangler . I dropped the jeep at 9 am on the 24th after being told it would take 3 days. 3 days turned in to 12 days. 12 days my jeep sat there and didn’t move. When I finally emailed and called on Friday September 4th I was told the vehicle hadn’t been painted yet and they might get to it Saturday the 5th if they can get someone to come in or Tuesday September 8th because if the holiday. Why would an appointment be made and the vehicle not be touched for 12 days I was finally able to get the vehicle back on Friday September 11th 19 days after dropping it off. Then upon picking up there was an issue with the paint it was not smooth at all. The orange peel was bad and bumpy. They took it back to the body shop and they buffed it or something so smooth it out. I was provided a rental car the whole time . But there was no compensation of any kind offered for them taking so long to even touch the vehicle. I know Lester Glenn is a big business and I have purchased 3 vehicles from the group. But this was disappointing and did not leave a good feeling for me. I planned on keeping the future needed service appointments with Lester Glenn jeep because of my amazing experience while purchasing the vehicle from the sales team. But am now considering not doing that because of this experience . If someone would like to call me feel free. 609-618-0146 I do not know who did my work over there as I only felt with Cheryl over at the jeep store More
Good service Sean Hefner was very informative. waiting period was fairly quick recommendation maiintenance list was too lengthy a little overkill in my opinion waiting period was fairly quick recommendation maiintenance list was too lengthy a little overkill in my opinion More
Pleasant experience as usual service writer explained everything so well I look forward to my next visit everything so well I look forward to my next visit More
I have been coming to this service center for years and they are the best . Never push things on you and are attentive and quick they are the best . Never push things on you and are attentive and quick More
We had the left rear wheel hub assembly replaced on a friday. On saturday we noticed a noise coming from it as we drove. We called first thing monday morning and brought the car in. It ended up that a pi friday. On saturday we noticed a noise coming from it as we drove. We called first thing monday morning and brought the car in. It ended up that a piece had been bent and was rubbing on the breaks. It was fixed at no cost. That meant a 2nd day with no car. The mechanics need to slow down and double check their work. More










