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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,483 Reviews
Call Service Center (732) 966-9220

1,483 Reviews of Lester Glenn Subaru - Service Center

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September 09, 2023

Always have a pleasant experience at the 1501 Route 37 West Center. Always treated respectfully by all employees. More

by AMSPIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy (Not sure of last name) was extremely helpful and knowledgeable.
Report | Print
Sep 11, 2023 -

Lester Glenn Subaru responded

Hi AMSPIN, Thank you for sharing your positive experience with us! We're thrilled to hear that you always have a pleasant experience and feel respected by our employees. Customer satisfaction is our top priority, and we appreciate your kind words. If you ever need anything in the future, please don't hesitate to reach out. We're here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 09, 2023

Kathy was very knowledgeable and I had a pleasant experience with this express service visit. More

by BERNIEH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Sep 11, 2023 -

Lester Glenn Subaru responded

Hey BERNIEH1, Thank you for sharing your experience with Kathy at our express service. We're pleased to hear that she provided you with a pleasant and knowledgeable service visit! Customer satisfaction is our top priority, and we appreciate your feedback. If you ever need further assistance or have any questions, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 08, 2023

Nicole Damiano is the best when it comes to customer service. She has been my service contact since 2017 and she deserves kudos! More

by TARAROCKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
Report | Print
Sep 08, 2023 -

Lester Glenn Subaru responded

Hi TARAROCKEY, Thank you for your feedback! We're delighted to hear that Nicole has been providing you with excellent customer service since 2017. We'll be sure to pass on your kudos to her. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 08, 2023

Service technicians took time to sit With me and explain what he was doing.to my car. More

by LEOSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Lester Glenn Subaru responded

Hey LEOSMITH0, Thank you for sharing your experience with our service technicians! We're pleased to hear that they took the time to sit with you and explain what they were doing to your car! Providing transparency and ensuring you understand the service being performed is important to us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 08, 2023

Nicole Diamonte at Lester Glenn Subaru in Toms River, NJ is the best. She communicates with you constantly concerning the status of your repairs and makes every effort to accommodate your needs. Everyone at More

by jollyc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Diamonte
Report | Print
Sep 08, 2023 -

Lester Glenn Subaru responded

Hi jollyc1, Thank you for your positive feedback! We're thrilled to hear that Nicole and our Service Department provided you with excellent service! We aim to provide a pleasant and professional experience for our customers, and we're glad to know that we met your expectations. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 07, 2023

perfect,everyone goes out of their way to help you any way they can. They were awhere of my concerns. More

by ELLATAMBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Report | Print
Sep 07, 2023 -

Lester Glenn Subaru responded

Hi ELLATAMBE, Thank you for sharing your feedback! We're pleased to hear that everyone goes out of their way to help you and address your concerns! Providing excellent customer service and making sure your concerns are addressed is what we aim for, and we're glad we could meet your expectations. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you in any way we can. Happy Driving, The Lester Glenn Subaru Team

September 07, 2023

This is the third vehicle purchased at Lester Glenn. Very pleased from day of purchase and follow up to having my car serviced here. Kathy Ottmer is very pleasant to deal with. More

by AVARDZAL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Sep 07, 2023 -

Lester Glenn Subaru responded

Hi AVARDZAL3, Thank you for being a loyal customer and for sharing your positive experience! We're delighted to hear that you've purchased three vehicles from us and that you're pleased with the purchase process and follow-up service. We're glad Kathy provided you with excellent service! If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Kathy and our team will be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 06, 2023

Could not ask for a better place to buy a car or bring your car for service More

by DIANWALT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Redwood, Michael Walizer
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Sep 06, 2023 -

Lester Glenn Subaru responded

Hi DIANWALT1, Thank you for your positive feedback! We're delighted to hear that you had a great experience with us! Providing excellent sales and service experiences is what we aim for, and your satisfaction is our priority. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 04, 2023

Chris in service was great got in and out very quickly. Same day appointment no issues and kept me informed. More

by CHRIS_MURDOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Murdolo
Report | Print
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi Chris, Thank you for sharing your positive experience with Chris in service! We're pleased to hear that he provided you with great service and that you were able to get in and out quickly during your same-day appointment! Keeping you informed is essential, and we're glad that everything went smoothly. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Chris and our team will be here to assist you. Happy Driving, The Lester Glenn Subaru Team

Sep 08, 2023 -

CHRIS_MURDOLO responded

Thank you

September 03, 2023

Great place to deal with. Always helpful and we never wait too long for our car More

by DODA7268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi DODA7268, Thank you for your positive feedback! We're pleased to hear that you find our dealership to be a great place to deal with, and we're glad that our team is always helpful! We aim to provide efficient service, so it's great to know that you never wait too long for your car! If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

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