Kerry Monica, Jr.

Lester Glenn Subaru responded

Hi JOSEPHMONICA23, Thanks for sharing your experience! We’re so glad to hear you received amazing service from start to finish. Making the vehicle service and ownership experience easy and convenient for our customers is exactly what we strive for every day. We truly appreciate your continued trust and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi KAMBACHGLENN, Thanks for sharing your experience! We’re so glad to hear our employees and technicians provided respectful and knowledgeable service during your visit. It’s wonderful to know our team kept you informed throughout the repair process and made sure you understood what was being done. Clear communication and quality service are priorities for us, and we truly appreciate your kind words. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi GENE.SMITH, Thanks for sharing your experience! We’re so glad to hear you consistently enjoy bringing your vehicle to us and that our team continues to provide professional and courteous service. It’s especially great to know Ekaterina Espinosa took such exceptional care of you, she’ll be thrilled to hear your kind words and kudos. We truly appreciate your continued trust and thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ARLENEBKRUPINSKI, Thanks for sharing your experience! We’re so glad to hear our team continues to be courteous and professional, and that your service visits are completed on time and to your satisfaction. Delivering reliable, transparent, and high-quality service is exactly what we strive for every day. We truly appreciate your continued trust and kind words. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ARNOLDCANTOR76, Thanks for sharing your feedback! We’re so glad to hear you found our team attentive, friendly, and professional. Providing consistently great service is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BILLPETTICREW, Thanks for sharing your experience! We’re so glad to hear the team provided such a friendly and welcoming visit, and that they went above and beyond to exceed your expectations. Creating that “wow” experience and making customers feel like family is exactly what we strive for every day. We’re especially happy to hear Ekaterina made such a strong positive impression and helped make your time with us so enjoyable. We truly appreciate your kind words and thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DAGEIS, Thanks for sharing your experience! We’re so glad to hear it’s always a pleasure working with Nicole and the team. It’s great to know they were able to get you taken care of quickly and efficiently. We truly appreciate your continued trust and kind words. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi avees, Thanks for sharing your experience! We’re glad to hear your visit was a pleasant one and helped change the usual perception of dealing with auto dealerships. Creating a comfortable, straightforward, and low-stress experience is exactly what the team strives for every day! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MICHAELFOXPROVISIONS, Thanks for sharing your experience! It's wonderful to hear that our service team provided professional and friendly support while clearly explaining the work performed and any recommendations. We’re especially glad you felt well-informed throughout your visit. That level of transparency and care is exactly what we strive for. We truly appreciate your continued trust and look forward to helping you with your future vehicle purchases at Lester Glenn. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ICEFISH50, Thank you for sharing your feedback. We're sorry to hear that you're disappointed with your vehicle ownership experience. When you brought your concern to our attention, our team road-tested the vehicle with you and thoroughly evaluated the noise you described. To ensure an accurate assessment, we also compared your vehicle to another similar model and found the same road and wind noise characteristics present. Based on those findings, we were unable to identify a defect or abnormal condition requiring repair. We understand that vehicle noise levels can be subjective and may not always meet every owner's expectations. While we were unable to verify a mechanical issue, we provided contact information for Subaru Customer Advocacy so your concerns could be reviewed directly with the manufacturer. We appreciate your feedback and regret that we were unable to provide the outcome you were hoping for. If you have any additional questions or concerns, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team