Kerry Monica, Jr.
Kerry Monica, Jr. at Lester Glenn Subaru

Kerry Monica, Jr.

Service Director

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.7
224 Reviews
4.7

224 Reviews

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224 Reviews of Kerry Monica, Jr.

May 24, 2026

Dealership Rating
Employee Rating

overall experience was quite pleasant, not at all like a dread pre-perception of dealing with auto dealers and personnel. More

by avees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer, Will Stefanski

May 08, 2026

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Employee Rating

Professional service provided friendly. Explained service rendered along with any recommendations. will continue to purchase new vehicles from Lester Glen. More

by MICHAELFOXPROVISIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Lester Glenn Subaru responded

Hi MICHAELFOXPROVISIONS, Thanks for sharing your experience! It's wonderful to hear that our service team provided professional and friendly support while clearly explaining the work performed and any recommendations. We’re especially glad you felt well-informed throughout your visit. That level of transparency and care is exactly what we strive for. We truly appreciate your continued trust and look forward to helping you with your future vehicle purchases at Lester Glenn. Happy Driving, The Lester Glenn Subaru Team

May 07, 2026

Dealership Rating
Employee Rating

Worst car I ever owned sounds like I am driving with passengers window cracked open and wind blowing they say that is normal More

by ICEFISH50
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bert Gomez

April 25, 2026

Dealership Rating
Employee Rating

Nicole and Junior are amazing. They consistently raise the bar with each visit. Very grateful for both of them! More

by DAGEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

Apr 27, 2026

Lester Glenn Subaru responded

Hi DAGEIS, Thanks for sharing your experience! It's wonderful to hear that Nicole and Junior continue to impress you and consistently raise the bar with each visit! Having a team that delivers reliable, high-quality service every time makes a real difference, and we’re glad that’s been your experience. We truly appreciate your continued trust and gratitude for both of them. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

April 03, 2026

Dealership Rating
Employee Rating

Excellent service did everything. They said they were gonna do to the same time that they said it would take do not have a single complaint. Thank you very much. More

by tennispro9551
Recommend Dealer
Yes

Other Employees Tagged: Amanda, my liaison was the best

Apr 06, 2026

Lester Glenn Subaru responded

Hi tennispro9551, Thanks for sharing your experience! We’re glad to hear our team delivered exactly what we promised and completed everything on time. It’s always our goal to provide efficient, reliable service with no surprises. We appreciate your feedback and look forward to assisting you again! Happy Driving, The Lester Glenn Subaru Team

March 17, 2026

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Employee Rating

Work done was horrible. I will never go back to this dealer ever again. In fact I am seriously thinking of getting rid of Subaru altogether. More

by jojobean6288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2026

Lester Glenn Subaru responded

Hi jojobean6288, We’re very sorry to hear about your experience and that the work performed did not meet expectations. This is far from the level of quality and care that is expected, and your concerns are being taken seriously and reviewed internally! We would appreciate the opportunity to better understand what occurred. Please reach out to customercare@lesterglenn.com with additional details so this can be looked into further! Happy Driving, The Lester Glenn Subaru Team

January 03, 2026

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Employee Rating

They provided excellent service and they answered all my questions and addressed all my concerns. More

by sjtorry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hefner

Jan 06, 2026

Lester Glenn Subaru responded

Hi sjtorry, Thanks for sharing your experience! We’re thrilled to hear that our team provided excellent service and took the time to answer all of your questions while addressing your concerns. Ensuring a smooth and informative experience for our customers is always our top priority, and we’re glad it showed during your visit! Happy Driving, The Lester Glenn Subaru Team

December 13, 2025

Dealership Rating
Employee Rating

Servicing my Legacy is always a pleasure at Lester Glenn. The work is stellar and the customer service superb. Kudos to Ekaterina Espinosa and Kerry Monica! More

by GENE.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Lester Glenn Subaru responded

Hi GENE.SMITH, Thanks for sharing your experience! We’re thrilled to hear that servicing your Legacy at Lester Glenn continues to be a pleasure. Ekaterina and Kerry will be happy to know their efforts made such a positive impact. Stellar work and superb service are exactly what we aim to provide! Happy Driving, The Lester Glenn Subaru Team

December 03, 2025

Dealership Rating
Employee Rating

Fast service alway willing to help and so friendly, Not inexpensive. We love the service and sales people! More

by GUSFABIAN1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa, Eric Senatore , Keith Conroy

Dec 09, 2025

Lester Glenn Subaru responded

Hey GUSFABIAN1949, Thanks for sharing your experience! We’re glad to hear that our team provided fast, friendly, and helpful service. It’s wonderful to know you love both our service and sales staff, and we truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

October 26, 2025

Dealership Rating
Employee Rating

After a little snag all went well Nicole is professional and on her game She follows up with issues More

by Millie6128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

Oct 30, 2025

Lester Glenn Subaru responded

Hey Millie6128, Thanks for sharing your experience. We’re glad to hear that Nicole handled everything professionally and followed up to address any issues quickly. It’s great to know that her attention to detail and dedication made your experience smooth and positive. Happy Driving, The Lester Glenn Subaru Team

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