Lester Raines Imports
South Charleston, WV
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399 Reviews of Lester Raines Imports
2018 Accord purchase Mr. Barefield was very friendly, helpful and gave us a good price. We appreciated that the salesperson could close the deal without consultations wit Mr. Barefield was very friendly, helpful and gave us a good price. We appreciated that the salesperson could close the deal without consultations with a head sales person. We experienced a minor problem with the heater fan. Mr Barefield seemed sincerely concerned and followed up with us to see that it was fixed. More
Great salesmen Sal did a marvelous job getting me into my new Pilot. He heard me and did not try to sell me on any other model. He was patient and handled my deal fr Sal did a marvelous job getting me into my new Pilot. He heard me and did not try to sell me on any other model. He was patient and handled my deal from start to finish. The process was quick and efficient. More
Friendly, professional, knowledgeable staff I took my 2013 Accord in for a battery sensor recall installation. The staff handled it in a very professional manner. The waiting room/customer lou I took my 2013 Accord in for a battery sensor recall installation. The staff handled it in a very professional manner. The waiting room/customer lounge is quite comfortable and offers complimentary coffee and snacks and it's nice to inspect the new vehicles on the sales floor. More
Quick and easy Called for an appointment and was asked when would be convenient for me? Was given the the day I asked for. Dropped car off early and picked it up a Called for an appointment and was asked when would be convenient for me? Was given the the day I asked for. Dropped car off early and picked it up after Service had closed without any difficulties More
Excellent service I was greeted promptly. The service was quick and efficient. The service bay was clean and I was able to pull into it and avoid walking in the rain I was greeted promptly. The service was quick and efficient. The service bay was clean and I was able to pull into it and avoid walking in the rain. More
Great service! I have purchased my last three cars from Lester Raines and they do all my service. Everything is clean and neat. The service center employees are very I have purchased my last three cars from Lester Raines and they do all my service. Everything is clean and neat. The service center employees are very polite and helpful. I hope to buy my next car later in year 2018. More
Great experience This was the second car we have bought from Lester Raines. So easy and a wonderful experience. No pressure from the salesman to buy or lease. We have This was the second car we have bought from Lester Raines. So easy and a wonderful experience. No pressure from the salesman to buy or lease. We have used their service department for several years and it has always been a positive experience. More
Oil change I would like to add that the employees are very helpful and friendly, but when the owner walks in the waiting area were we are waiting for our car, an I would like to add that the employees are very helpful and friendly, but when the owner walks in the waiting area were we are waiting for our car, and he doesn’t even speak or acknowledges the people that buy his cars is truly a problem for me, and this wasn’t the first that time he has done that. Yes, that is a problem for me. Because it should start from the head. His staff is very friendly. More
Very satisfied. Scheduled an appointment to have a problem looked at, car was taken promptly, and a fix is scheduled. No hassles at all. Once parts arrive, I am certa Scheduled an appointment to have a problem looked at, car was taken promptly, and a fix is scheduled. No hassles at all. Once parts arrive, I am certain it will be repaired correctly. More
Staff I had a scheduled a regular maintenance and noticed mud-guard being loose. I brought this to Mike Smith's attention and he was very helpful in resolvi I had a scheduled a regular maintenance and noticed mud-guard being loose. I brought this to Mike Smith's attention and he was very helpful in resolving the issue. More