Lester Raines Imports
South Charleston, WV
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391 Reviews of Lester Raines Imports
Online purchase made easy! Lester Raines Honda had the exact year, make, model, and color Honda CRV I had been searching for with low miles. I do not live in the area. I am work Lester Raines Honda had the exact year, make, model, and color Honda CRV I had been searching for with low miles. I do not live in the area. I am working in Pittsburgh, PA and live in Tennessee. I contacted the dealership about the vehicle. They offered me a very fair price for my trade without seeing it. All the finance and details were worked out on the phone, and I picked up the vehicle on my way home one weekend. They handled all the details and really made everything simple. I arrived at the dealership, signed a couple of papers and drove off in my new vehicle. More
105000 maintainence on 2012 Pilot Service was done in a timely manner. Service writer knowledgeable , courteous, and professional. Mike stayed in touch me during the day to let me know Service was done in a timely manner. Service writer knowledgeable , courteous, and professional. Mike stayed in touch me during the day to let me know when car would be ready. More
Great experience Buying our CRV was one of the best experiences we have had when purchasing a vehicle. The sales person made the difference. He was very informative an Buying our CRV was one of the best experiences we have had when purchasing a vehicle. The sales person made the difference. He was very informative and gave us great information without being 'pushy'. More
Excellent service! The service dept. is knowledgeable, fast and efficient. It's a pleasure working with Steve, he always provides good service. On Wed my battery died The service dept. is knowledgeable, fast and efficient. It's a pleasure working with Steve, he always provides good service. On Wed my battery died at a gas station pump and Bubby from sales came to my rescue that evening. I called Lester Raines because all circuits busy continued in trying to reach road side assistance. Bubby came, gave the car a jump, and gave me his phone number in the event it didn't start again. He told me to take it in for service the next day. He was the ultimate in over the top customer service... I was blown away. More
Great experience Salman made buying a new car a very enjoyable experience. He was very helpful and I will definitely recommend him to others in the future. Salman made buying a new car a very enjoyable experience. He was very helpful and I will definitely recommend him to others in the future. More
First new car they made it easy This is my first new car and they worked with me to get payments where I needed them, Chuck was my salesman he was great to work with This is my first new car and they worked with me to get payments where I needed them, Chuck was my salesman he was great to work with More
Great car buying experience Lester Raines Honda had a great selection and my salesman Chuck helped me find exactly what I wanted very quickly. Chuck got us a great price and mad Lester Raines Honda had a great selection and my salesman Chuck helped me find exactly what I wanted very quickly. Chuck got us a great price and made sure we got the lowest finance rate possible. The facility was very clean and every one was very friendly. I would recommend this dealership to everyone. When I started my car search I wasn't even thinking about a Honda but I am glad I ended there. More
add ons smooth transaction from beginning to end. Professional staff and very knowledgeable in the vehicle I purchased. Clean facility and friendlily staff. smooth transaction from beginning to end. Professional staff and very knowledgeable in the vehicle I purchased. Clean facility and friendlily staff. I look forward to my next visit. More
Sam is a perfect fit for my personality style. Your sales policies are a refreshing change. Openness and full disclosure are appreciated. I could have bought a Subaru, but the sales person could Your sales policies are a refreshing change. Openness and full disclosure are appreciated. I could have bought a Subaru, but the sales person could not provide me with a price without consulting with the manager. Never mind on that. More
Unfair in trade-in value and cost on new vehicle They offered me $3000 less than the wholesale value for my trade-in and wanted to charge sticker price on the new 2017 CRV. I know they have to make m They offered me $3000 less than the wholesale value for my trade-in and wanted to charge sticker price on the new 2017 CRV. I know they have to make money on the sale and I expect them to make a profit, but just not make their weekly quota on my one sale. Fortunately, I have another great dealer just down the road in Huntington, WV called Moses Honda. They not only gave me great value on my trade, but was the most professionally ran dealership I've been to. They gave me $3000 more for my trade-in without haggling. I normally trade every 3 years and you can bet I will NOT be going to Lester Raines Honda. My advice, if you have a trade-in, please look up your vehicles value in NADA or Kelly Bluebook before you allow Lester Raines Honda to take advantage of you.There are other Honda dealers in our area that will treat you fairly. More