Lewisville Volkswagen - Service Center

Satisfied with their work even when 3 recalls of very short time done at the same time short time done at the same time More

The Lewisville VW dealership did a great job. I went there for a service on my 2024 Atlas and left with an upgrade. Joe in finance did a great job answering all of my questions and Matt was very I went there for a service on my 2024 Atlas and left with an upgrade. Joe in finance did a great job answering all of my questions and Matt was very helpful in finding me a great suv. More

Purchased a used car from them a couple of weeks ago and the process was fast and easy, a few days later however the check engine light came on and I called the dealer and they told me to bring it back asap the process was fast and easy, a few days later however the check engine light came on and I called the dealer and they told me to bring it back asap. I brought it in and was assisted by Michael Ehrichs of the service department and he got the car with the mechanic made sire I got a ride back to my residence and kept me in the loop on timeframe to fix the car. When the car was ready he sent a driver to pick me up and made sure I was satisfied with the work that was done at no cost. I appreciate the effort put into making sure I was a satisfied customer! More

Always receive good service from the service department. Will keep servicing my Volkswagen here as long as I have my car. Will keep servicing my Volkswagen here as long as I have my car. More

Service was great. I called in for the problem. They got me in and fixed the issue. I called in for the problem. They got me in and fixed the issue. More

My recall service was thorough and Mike did a great job to keep me informed on the progress. Well done! to keep me informed on the progress. Well done! More

I took my Jetta in for a factory recall. Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detai Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detailed and looked brand new. Thanks Tim More

I was very pleased with the service and the promptness of Lewisville Volkswagen as usual. I would recommend them to anyone! Lewisville Volkswagen as usual. I would recommend them to anyone! More

Dear Lewisville Volkswagen Service Team, I am writing to share my recent experience Saturday, Feburary 15, 2025, at your service department regarding my recent oil change. While the process had its chall to share my recent experience Saturday, Feburary 15, 2025, at your service department regarding my recent oil change. While the process had its challenges, I wanted to highlight the excellent service provided by Service Advisor Liam. After my oil change, the check engine light came on twice, which was concerning. Additionally, I noticed that my tire rotation, which I had paid for, was initially overlooked, and I had to remind the team to complete it. Despite these issues, Liam stepped in with professionalism and dedication, ensuring my concerns were addressed and that I received the best possible support. I truly appreciate Liam’s assistance and problem-solving approach. His commitment made a challenging experience much more manageable. Liam, thank you for your time and attention to this matter. I hope this feedback helps improve future service experiences for other customers, and I look forward to continued quality care from your team. More