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Lexus Carlsbad

Carlsbad, CA

4.7
687 Reviews
Call Dealership (760) 517-7269
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5444 Paseo Del Norte

Carlsbad, CA

92008

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687 Reviews of Lexus Carlsbad

May 16, 2022

It was very quick and kind. And it was conscientious.I went to visit because of a problem with my tire, but thanks to that, I was relieved. More

by kyunghwakim09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello kyunghwakim09, Thank you for taking the time and sending us your feedback. We sincerely appreciate you doing business with us and we hope to be able to serve you in the future as well. Have a wonderful day ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
May 16, 2022

Great service with the people I interacted with, and everything was done in a timely fashion More

by RACHELMDYER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin, Ashley Dorschel
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello RACHELMDYER, Thank you kindly for taking the time and sending us your feedback, we sincerely appreciate your time and we hope to be able to serve you in the future. Thank you for choosing our dealership for your service needs. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
May 16, 2022

Excellent customer service. Kept us informed and answered all questions. Vehicle delivered as expected! Lexus Carlsbad team were professional and super friendly! More

by FLY.WAHEED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley DeAnda
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello FLY.WAHEED, Thank you for taking the time and sending us your feedback, we sincerely appreciate you doing business with us and we hope to be able to serve you in the future. Have a wonderful rest of your week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
May 16, 2022

Easy to make the appointment was in and out in a loaner car in 15min More

by MICHAEL.GARCIA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello Michael, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you doing business with us and we hope to be able to serve you in the future as well. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager lsmith@lexusescondido.com

Helpful
May 14, 2022

Patrick was friendly and he was willing to work with us to get me what I wanted More

by richardchristian494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Carr, Cyrus Ghahremani
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello richardchristian494, Thank you kindly for taking the time and sending us your feedback. We sincerely appreciate you choosing us for your service needs and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
May 14, 2022

Service was efficient and thorough. All of the staff were helpful and courteous. Car was washed. More

by Kevin01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello Kevin01, Thank you for taking the time and sending us your feedback, we sincerely appreciate you choosing our dealership for your service needs and hope we are able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
May 14, 2022

Haley is so patient with me she is so helpful,She take good care of me she friendly and nice .I will recommend Lexus Carlsbad to my friend.The service is good. More

by skoshi63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley DeAnda
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello skoshi63, Thank you for taking the time and sending us your feedback. We sincerely appreciate you doing business with us and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
May 13, 2022

Quick and efficient service beautiful clean car returned to me. Love the Lexus courtesy car wash More

by MAGGPIE1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello MAGGPIE1954, Thank you kindly for taking the time and sending us your feedback, we sincerely appreciate you doing business with us and we hope to be able to serve you in the future as well. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
May 13, 2022

Great! On time and polite service. Thanks for the rental car, too. I will return soon. More

by candyKbengs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello candyKbengs, Thank you for taking the time and sending us your feedback. We sincerely appreciate you choosing our dealership for your service needs. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
May 13, 2022

Was very happy with the service, all the people were friendly, and completed the work professionally More

by jarrettconstruction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
Report | Print
May 19, 2022 -

Lexus Carlsbad responded

Hello jarrettconstruction, Thank you for taking the time and sending us your feedback. We sincerely appreciate you choosing us for your service needs and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

Helpful
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