Lexus Carlsbad

Scheduling an appointment was easy. I was greeted promptly on the day of my appointment and Chris explained how the problem would be identified. I was provided with a loaner. The commun I was greeted promptly on the day of my appointment and Chris explained how the problem would be identified. I was provided with a loaner. The communication following the diagnosis until completion was excellent. More

Chris Dressler was helpful in diagnosing the problem. He noted that I was also due for a service. The loaner car was helpful. He noted that I was also due for a service. The loaner car was helpful. More

Abbey was very good on incoming / drop off and later explaining various needs and options explaining various needs and options More

Doing good even with construction going on at nearby building . A a a a a building . A a a a a More

I dropped off my car and was met by the Service representative. He sent me to pick up my loaner and was very polite. What a pleasure to receive a message that my car was ready, They we’re ready f representative. He sent me to pick up my loaner and was very polite. What a pleasure to receive a message that my car was ready, They we’re ready for me when I returned the car and washed my car to bring it to me! Thanks More

Bernardo made it very pleasant! He kept me very informed on the status of the work, and my car was ready and clean earlier than I expected! He kept me very informed on the status of the work, and my car was ready and clean earlier than I expected! More

Every service experience has been excellent. The construction on Monday AM was disruptive, but OK The construction on Monday AM was disruptive, but OK More

The service is very good. I love the way they give me special treatment. I like Kimberly. She is very professional and helpful I love the way they give me special treatment. I like Kimberly. She is very professional and helpful More

Check in was great, decided to wait for the car, was advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficie advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficient! More

Excellent service as always ! Great service advisor and as always a great service at the service department Great service advisor and as always a great service at the service department More