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Lexus Clear Lake

Houston, TX

4.9
1,862 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,862 reviews

June 27, 2026

Wonderful service department. I’ve never seen any dealership so completely versed in excellent customer service. More

by maryolee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
June 27, 2026

Service tech Erica is polite knowledgeable and very accommodating. The facility is always very clean and the staff is friendly. More

by Shipsx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
June 27, 2026

Excellent service! Cheyenne, our service advisor, had the tires rotated and the vehicle washed perfectly.👋👋👋👋👋 More

by gjmswans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
June 26, 2026

Easy appointment, very professional and courteous service. The service advisor is one of the best, easy to communicate with, and understating of my vehicles service requirements. More

by TX-LX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Jun 27, 2026 -

Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

I always appreciate Dave’s thoroughness and attention to detail. He will help you through the challenges and assist you with warranty claims. I know I’m in good hands. More

by troy.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave W.
Jun 27, 2026 -

Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

We had a great experience working with Mr. Kevin. He was very professional & made the process smooth and easy for us. More

by Lydia.lv.vo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 27, 2026 -

Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

Phil Lambert, service advisor- is extremely professional and courteous, and it always feels trustworthy dealing with him. More

by Mr. Sunshine Rally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Jun 26, 2026 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2026

David Wurman is AWESOME! I buy all my cars at Lexus Clear Lake JUST because of the Service Department! More

by kirklippert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman, Christian???
Jun 26, 2026 -

Lexus Clear Lake responded

Hello, we're happy you found David to be so supportive during your experience here at Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2026

Clear Lake Lexus dealership is the place you want to buy your car. Customer service is always OUTSTANDING, very friendly and kind. My advice Phil is the BEST. He always make sure that my car is well taken c More

by sabsey52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Jun 24, 2026 -

Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

June 22, 2026

Gertrude was professional, prompt, and transparent the entire process. She handled all my needs and followed up to insure everything was covered. The service guys were also courteous and detailed in their More

by dvasquez114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gertrude Wedell
Jun 24, 2026 -

Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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