Lexus Escondido

I GOT RIPPED OFF. SUPER GREEDY PEOPLE, BEWARE OF HIDDEN FEES ON YOUR TOTAL PAYMENT!!!! FIRST OFF THIS IS MY 3RD VEHICLE PURCHASE HERE AT LEXUS ESCONDIDO IN 5 YRS. AN SUPER GREEDY PEOPLE, BEWARE OF HIDDEN FEES ON YOUR TOTAL PAYMENT!!!! FIRST OFF THIS IS MY 3RD VEHICLE PURCHASE HERE AT LEXUS ESCONDIDO IN 5 YRS. AND LAST WEEKEND I LEASED A 2022 ES-350 FOR 54K. AFTER HOURS OF NICE TALK, EVERYTHING SET DONE DEAL. GOT HOME AND ADDED UP ALL NUMBERS, SOMEHOW MY TOTAL PAYMENT ENDUP CLOSE TO 61K??? 6 UNSUCCESSFULL PHONE CALLS TO SALES MANAGER & CUSTOMER RELATIONS LATER. I’VE DECIDED TO SHARE MY TERRIBLE CAR BUYING EXPERIENCE, SO THAT OTHERS DON’T GET RIPPED OFF BY LEXUS ESCONDIDO SALES DEPARTMENT LIKE THEY DID TO ME. I UNDERSTAND THAT THERE IS A CURRENT CAR SHORTAGE SITUATION, DEALERSHIP NEEDS TO MAKE PROFIT, SO I AGREED TO BUY AT STICKER PRICE. HOWEVER, DONALD IN SALES SCAMMED ME INTO BUYING THE CAR AT 12% OVER AGREED PRICE. GREAT JOB DONALD!!!!! PLEASE BE ALERT ON YOUR CAR SHOPPING AT THIS DEALERSHIP. More

Anthony is alway prompt, efficient and professional. Could be happier with the service I received. Could be happier with the service I received. More

I liked that when I come I’m well taken cared off My service rep David Alvarado Is up to date on the maintenance of my car. He is very polite and assures me that my car will be taken cared of and will t service rep David Alvarado Is up to date on the maintenance of my car. He is very polite and assures me that my car will be taken cared of and will try his best to get it done as soon as possible. I’m very satisfied with the way my car is washed and real cleaned. More

Excellent sales and service . Everyone goes above and beyond for their customers ! They have earned my business and trust . Thank you Lexus Escondido! Everyone goes above and beyond for their customers ! They have earned my business and trust . Thank you Lexus Escondido! More

Very good service. Great service representative who helped us informed through out time. Check out was very easy also Great service representative who helped us informed through out time. Check out was very easy also More

An amazing experience…from the salesman, the manager and the finance department! It was so relaxed we were given ice tea and cookies while they did they’re Magic! the finance department! It was so relaxed we were given ice tea and cookies while they did they’re Magic! More

I receive the best service here at Lexus Escondido. Never have a wait with Anthony Lee. Never have a wait with Anthony Lee. More

Excellent service, friendly staff, very helpful, knowledgeable, attentive to what you are looking for, kind knowledgeable, attentive to what you are looking for, kind More

Staff were very friendly and kind, Aaron was great was completely honest with us and we like that. completely honest with us and we like that. More

Great experience, nothing really to complain about. Nice staff and excellent facilities. Will return in the future. Nice staff and excellent facilities. Will return in the future. More