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Lexus Escondido

Escondido, CA

4.8
860 Reviews

1205 Auto Park Way

Escondido, CA

92029

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860 Reviews of Lexus Escondido

April 29, 2022

Aaron Serrano was extremely friendly and helpful on all my visits for this service. He really cared that I was being taken care of, as if it was his own car. This type of service is why I would recommend e More

by MARKA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
May 23, 2022 -

Lexus Escondido responded

Hello MARKA, Thank you for taking the time and giving us 5 stars and we are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 29, 2022

Extremely customer friendly, both in sales and service. The dealership has many amenities to make a customer’s visit enjoyable. More

by Chris H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Hajjiri, Aaron Serrano
May 23, 2022 -

Lexus Escondido responded

Hello Chris H, Thank you for taking the time and giving us 5 stars and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 28, 2022

I would say I would give a 5 star rating Shaynah was awesome the only issue I had was getting put on hold by the phone system and cashier for extended periods of time once I got ahold of Shaynah it was More

by CAESAR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
May 23, 2022 -

Lexus Escondido responded

Hello CAESAR2, Thank you for taking the time and sending us your feedback, We hope to be able to serve you in the future as well. Sorry for the inconvenience. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 28, 2022

Very nice facility, customer service is professional and friendly. Very well organized in sales and honestly. More

by kathELINEnguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Sarem
May 23, 2022 -

Lexus Escondido responded

Hello kathELINEnguyen, Thank you kindly for taking the time and sending us your feedback. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 28, 2022

Everyone had a smile. I was asked several times by different staff if I was being helped and if there was anything they could do to assist me. I was just waiting for the More

by SGOMEZ56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Sarem, Ian Jaffe, Jim Lang
May 23, 2022 -

Lexus Escondido responded

Hello SGOMEZ56, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is friendly and professional and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 28, 2022

Amazing service like usual. I was very pleased with my service at the Lexus dealership. More

by ARTUROGIL64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
May 23, 2022 -

Lexus Escondido responded

Hello ARTUROGIL64, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to serving you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 28, 2022

I had a great experience buying my new car. Joel was very helpful and answered all our questions. More

by PAMEALG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Minaya
May 23, 2022 -

Lexus Escondido responded

Hello PAMEALG, Thank you kindly for taking the time and giving us 5 stars. We are happy to know that our team here is friendly and helpful and we look forward to serving you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manger, wecare@lexusescondido.com

April 28, 2022

Lexus of Escondido goes above and beyond to treat their customers well. We had a great experience buying the car and also a great experience when our car needed service. More

by Dana@plumengineering.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
May 23, 2022 -

Lexus Escondido responded

Hello Dana@plumengineering.com, Thank you kindly for giving us 5 stars and for choosing our dealership for your service needs. We sincerely appreciate you and we look forward to serve you in the future as well. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 28, 2022

Clean, friendly, luxurious. Frequently changes the way they do things trying to find the optimal way of doing stuff. More

by LOBSTER.RAY69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt, Bailee Friedman
May 23, 2022 -

Lexus Escondido responded

Hello LOBSTER.RAY69, Thank you for taking the time and giving us 5 stars. We appreciate you choosing us for your service needs and we look forward to serving you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 28, 2022

Great experience as always! Bailey is a professional in making you feel comfortable while waiting! More

by stknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
May 23, 2022 -

Lexus Escondido responded

Hello stknox, Thank you for taking the time and sending us your feedback and giving us 5 stars, we sincerely appreciate it and we look forward to serving you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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