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Lexus Escondido

Escondido, CA

4.4
861 Reviews

1205 Auto Park Way

Escondido, CA

92029

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861 Reviews of Lexus Escondido

April 07, 2022

Great service from requesting service to pick up. Always a smooth transaction. The staff is always courteous . More

by AFROFAMSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Apr 12, 2022 -

Lexus Escondido responded

Hello AFROFAMSD, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional and courteous and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 07, 2022

The advisor was perfect, everyone I dealt with was perfect, except the cashier needs to be brought up to the same standard. I find this case to happen often. In social graces and welcoming, etc., th More

by MOMIMAGGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Apr 12, 2022 -

Lexus Escondido responded

Hello MOMIMAGGIE, Thank you for taking the time and sending us your feedback. Your comments are extremely valuable to us. We are constantly striving to improve and make our process seamless here, so that you kindly for your suggestion. We hope to be able to work with you in the future as well. Have a wonderful rest of your week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 07, 2022

Very professional and timely and cordial. I will come back again if the opportunity arises. More

by Giulianibs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Apr 12, 2022 -

Lexus Escondido responded

Hello Giulianibs, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful rest of your week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 06, 2022

Lexus Escondido provided excellent service and Bailee was a pleasure to work with. The waiting area is comfortable and the cafe is an added bonus. More

by bradgeeker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Apr 06, 2022 -

Lexus Escondido responded

Hello bradgeeker, Thank you kindly for taking the time to send us positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to work with you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 06, 2022

I’m sorry I don’t care to write anything about my experience. I’ll continue. More

by 11BAL14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
April 06, 2022

Well organized customer service with personal representative. Loaner cars available if I had needed one. I waited and the wait time was as predicted. Wonderful waiting facilities. More

by KVAUGHT0f
Recommend Dealer
Yes
Employees Worked With
None, Shaynah Anderson
Apr 06, 2022 -

Lexus Escondido responded

Hello KVAUGHT0f, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 06, 2022

I don't know the name of the young man with a black goatee beard, but he greeted me and could not have been more helpful and courteous! I went in to find out if I get a notice on the dash that my batte More

by bunnyjohnstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Apr 13, 2022 -

Lexus Escondido responded

Hello bunnyjohnstone, Thank you kindly for taking the time and sending us your feedback, we sincerely appreciate you. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful rest of your week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 05, 2022

Good diagnostics, turn around, and repair. Matt Ivko is a treasure. Also very reasonable billing with a good allowance given for related servicing earlier. More

by Steveandchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko, James Arenas
Apr 06, 2022 -

Lexus Escondido responded

Hello Steveandchris, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is helpful and professional and we look forward to be able to serve you in the future. Have a wonderful rest of your week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 05, 2022

Following a minor front collision Adam S. was able to get the vehicle out in 4 days working with my insurance company so only the deductible was paid. Service included my 10,000 mile service More

by MIKE.GALLION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Apr 06, 2022 -

Lexus Escondido responded

Hello MIKE.GALLION, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to working with you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 05, 2022

Always a good experience - inspect vehicle really well, making good suggestions and repairs! It is also nice that the place offers curtesy vehicle while the work is done on your own car! More

by TVASCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek
Apr 06, 2022 -

Lexus Escondido responded

Hello TVASCHEN, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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