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Lexus Escondido

Escondido, CA

4.4
861 Reviews

1205 Auto Park Way

Escondido, CA

92029

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861 Reviews of Lexus Escondido

April 05, 2022

I was completely satisfied with the service at Lexus Escondido! Anthony always provides friendly and outstanding service. Overall I’m a happy customer More

by Mando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham, Anthony Lee, Abel Jimenez
Apr 06, 2022 -

Lexus Escondido responded

Hello Mando, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future as well. Have a wonderful rest of your week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 05, 2022

The service department is top notch. The people are friendly and helpful. It’s especially nice to get a complimentary item from the coffee bar as well as a complimentary rental car. More

by oilronp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Apr 05, 2022 -

oilronp responded

Verified

April 05, 2022

Extremely helpful, courteous and efficient sales people. The entire sales experience was very positive. Will recommend the dealership to friends. More

by MKP2768
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gurmeet Jawanda, Brendan Whipkey
Apr 06, 2022 -

Lexus Escondido responded

Hello MKP2768, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional, efficient and helpful and we hope to be able to serve you in the future. Congratulations and have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 04, 2022

Phenomenal customer service. It’s been 6 years since I started bringing my vehicle to this dealership and I will continue to bring my GX to Lexus Escondido (of note, a Lexus de More

by Sd4life4cg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Apr 04, 2022 -

Lexus Escondido responded

Hello Sd4life4cg, Thank you for taking the time and sending us your feedback and being a loyal customer, we sincerely appreciate you. We are happy to know that our team here and Anthony is professional and helpful and we hope to be able to serve you in the future . Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmtih@lexusescondido.com

April 04, 2022

I do business with Lexus Escondido because I am more confortable dealing with the service advisors everytime I bring my cars for service. They always provide prompt service everytime I needed one. More

by lodi_cuaresmac
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek, Anthony Lee
Apr 04, 2022 -

Lexus Escondido responded

Hello lodi_cuaresmac, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 04, 2022

Lexus Escondido got us into an amazing vehicle and had every question answered for us. Our family loves it. When we needed the service center it was also a breeze. Had a vehicle the moment we needed one a More

by JRLOPEZ_90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Zepeda, Bailee Friedman
Apr 04, 2022 -

Lexus Escondido responded

Hello JRLOPEZ_90, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 04, 2022

Minimal wait time when I drop the car off. Matthew listens to my concerns when I bring it in and make suggestions that he thinks are necessary. The alignment issues that have had with the car More

by Lawsondpm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Apr 04, 2022 -

Lexus Escondido responded

Hello Lawsondpm, Thank you for taking the time and sending us your feedback. We are happy to know that Matthew is professional, attentive to your needs and helpful and we hope to be able to serve you in the future. Have a wonderful day ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 03, 2022

Great experience buying our 2022 RX 350. All personnel were very professional and knowledgeable of all the vehicles and purchase methods. More

by Amos69182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Whipkey
Apr 04, 2022 -

Lexus Escondido responded

Hello Amos69182, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful. Congratulations on your vehicle and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 03, 2022

Great customer service. Friendly helpful staff. Beautiful facility. Nice perks for Lexus owners like the free meal for the services. Also nice and convenient to have loaner More

by LOUILT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel from sales was also great!, Aaron Serrano
Apr 04, 2022 -

Lexus Escondido responded

Hello LOUILT, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to serve you in the future. Have a wonderful day ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 02, 2022

Always great service-check in on time-service writer Shaynah a true asset for you More

by 2mauirc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Apr 04, 2022 -

Lexus Escondido responded

Hello 2maurirc, Thank you for taking the time and sending us your feedback. We are happy to know that our team here and Shaynah was professional and helpful. We hope to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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