
Lexus Escondido
Escondido, CA
Filter Reviews by Keyword
By Type
861 Reviews of Lexus Escondido
Service manager refused to remedy the warranty issue imy car had and had to contact Lexus customer service headquarters in Chicago to remedy the repairs! car had and had to contact Lexus customer service headquarters in Chicago to remedy the repairs! More
I live in AZ and right now due to the pandemic, vehicles are hard to find. I called Lexus of Escondido and happened to speak with Dan. Dan told me he would do his best to locate the IS 350 in Cloudburst G are hard to find. I called Lexus of Escondido and happened to speak with Dan. Dan told me he would do his best to locate the IS 350 in Cloudburst Grey w/black interior which everyone who has wanted this particular vehicle know that combination is hard to come by. Well, Dan called the next day asking if i wanted to put a down payment on one because they located it. I was thrilled and of course I said yes! A few weeks later, I have my beautiful car! Thanks Dan for being such an amazing sales guy! I couldn't be happier! More
Work was done in a timely manner, appreciate the loaner vehicle, VERY impressed with the car wash this time, and appreciated the free item at the café. vehicle, VERY impressed with the car wash this time, and appreciated the free item at the café. More
Adam Smidt is great. Very attentive and thorough. I was disappointed when I came to pick up my car and had to wait 35 minutes for my car to be brought down. Also, the “ Very attentive and thorough. I was disappointed when I came to pick up my car and had to wait 35 minutes for my car to be brought down. Also, the “wash” my car received was very cursory. The vacuuming did not look complete and frankly my car was still dirty. Not sure what they did to clean it?? More