Lexus Escondido

Service is friendly, courteous and convenient with the rental while my car is in service. rental while my car is in service. More

Anthony Lee was the best service advisor, so helpful Thank you so much for your caring and professionalism Thank you so much for your caring and professionalism More

They are very helpful and available. Free car wash is a bonus. Also free loaner car if needed. I recommend them for great service. bonus. Also free loaner car if needed. I recommend them for great service. More

Polite repsOn time check inNice to get a car wash Polite reps On time check in Nice to get a car wash Loaner car available Good communication Polite reps On time check in Nice to get a car wash Loaner car available Good communication More

Attention to every detail is how I would describe Lexus Escondido service. All aspects are top rate. Escondido service. All aspects are top rate. More

Amazing customer service. Aaron was so helpful. Truly the best service ever I’ve had best service ever I’ve had More

My advisor was out sick the day of my appointment. No one called to change or cancel my appointment, I was just removed from the schedule. They did have me see another advisor, but I had to wait 20 minutes called to change or cancel my appointment, I was just removed from the schedule. They did have me see another advisor, but I had to wait 20 minutes to be helped. More

Knowledgeable and absolutely professional staff. Service was done on time and as it was promised. Also, enjoyed the tasty complimentary coffee! was done on time and as it was promised. Also, enjoyed the tasty complimentary coffee! More

They didn't keep in contact with me to tell see when the car was ready. I was sent a text, telling me I could pick up the car and if anything changes. They would contact me. I never got contacted back until car was ready. I was sent a text, telling me I could pick up the car and if anything changes. They would contact me. I never got contacted back until after they was closed. I went back thinking my car would be ready and it wasn't and they was closed. This is the second time this happened. I live 45 to a hour away. I wish they had better communication. Probably not going to come back again. I gave them 2 chances. I'm pretty much done. More

The service at Lexus Escondido was fantastic! Our Service Representative provided excellent customer service and advised us of what needed to be serviced, and why. Representative provided excellent customer service and advised us of what needed to be serviced, and why. More