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Lexus Escondido

Escondido, CA

3.8
866 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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866 Reviews of Lexus Escondido

January 30, 2022

The dealership is beautiful, Matthew was super helpful, everyone we were in contact with was like d and courteous! We got a loaner which was clean. The experience was as easy could be. More

by nicolecernas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello niolecernas, Thank you for taking the time to share your experience with us. We are happy to know that our team is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 30, 2022

Everyone was kind and attentive. I Loved the golf simulator! The facility overall is a pleasant place to wait for your car to be serviced. More

by JASON.SURYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello Jason, Thank you for taking the time to share your experience with us and we are happy to know that our team is professional and helpful. We hope we are able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 30, 2022

Just awesome. The service Representative was very helpful in assisting me and giving update in my car. More

by ESTAMOLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello ESTAMOLN, Thank you for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 30, 2022

Extremely hospitable and courteous. Service timely as promised. Sales, Service were great. Mr Marvin sales and Anthony Lee in service and Lisa who made my appointment were excellent. More

by drrosierobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello drrosierobinson, We are happy to know that our team was professional and helpful and took excellent care of you. We hope to be able to serve you in the future Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

January 29, 2022

I started going to Lexus Escondido because the employees and my service managers were always helpful and very accommodating..Shayna Anderson is my service manager More

by corbin6666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello corbin6666, We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future. Have a wonderful rest of your day. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

January 29, 2022

2 hours as told. Car wash could’ve been better. Bailed was great. I waited patiently for a courtesy car but was forgotten by them. More

by MACLEANLK
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Macleanlk, We are happy to know that our team was professional and helpful. I do apologize for any inconvenience cause. We hope to be able to serve you in the future. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

January 29, 2022

Sales person very knowledgeable and courteous. Took his time to find the car that I liked More

by IHERRERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hajjiri, Gurmeet Jawanda
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello IHERRERO, We are happy to know that our team was professional, knowledgeable and helpful. We hope to be able to serve you in the future. Thank you for taking the time to send in a review. Have a wonderful day. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

Feb 02, 2022 -

IHERRERO responded

I forgot to mention the excellent service that we received from Misael Minaya Finance Manayer.

January 29, 2022

Fast and convenient. Shayna was super helpful and made the process easy for me. Appreciate excellent customer service More

by THEMOUSHKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello THEMOUSHKA, We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 28, 2022

The people both sales and service treat customers or just visitors with the same respect and that says a lot about a dealership More

by emitch1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee, Amanda Nieves, Vanessa Santana
Report | Print
Jan 29, 2022 -

emitch1955 responded

The people both sales and service treat customers or just visitors with the same respect and that says a lot about a dealership

January 28, 2022

My Sales Consultant, Joel Minaya, was very professional and provided excellent customer service. Hi efforts to meet my new car requirements was on point. The entire experience was with out stress. More

by CAMPBELL9448
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Minaya, Andrew Wells
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Campbell9448, Thank you kindly for taking the time to send in a review. We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future for all your vehicle needs. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

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