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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

July 02, 2020

My experience was awesome...James Boulous was great and very PAITENT and knowledgeable. I appreciated everything! I'm sure i will remain a Lexus customer. More

by roshaynae
Recommend Dealer
Yes
Employees Worked With
Jim Boulos, Kevin Martin, Mike Bannos
Jul 08, 2020 -

Lexus Of Orland responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Lexus of Orland Team

July 01, 2020

I had excellent experience buying a truck from Lexus of Orland Aymain was very helpful knowledgeable and very friendly to deal with this was pleasant experience with the Lexus of Orland team God bless yo More

by any1992
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Aiman Hamdan, Jimmy McColgan
Jul 01, 2020 -

Lexus Of Orland responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. ' -The Lexus of Orland Team

July 01, 2020

If it wasn’t for the great service Aiman provided it would only 2-3 stars. Great man and will do his best to help. More

by adamusleh
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Sammie Scott, Aiman Hamdan, Ziad Altamimi
Jul 01, 2020 -

Lexus Of Orland responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. -The Lexus of Orland Team

July 01, 2020

I had a very smooth process. LG was extremely professional, knowledgeable, and understanding. He showed amazing customer service skills during the entire process. I also am glad he spent the time More

by Liz
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, LG Sears
Jul 01, 2020 -

Lexus Of Orland responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. -The Lexus of Orland Team

July 01, 2020

I had a great experience here. Salesman was knowledgeable, I got a good deal on my trade-in and I would shop here again in the future. More

by chatcher17
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Fredette, Mike Bannos
Jul 01, 2020 -

Lexus Of Orland responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. -The Lexus of Orland Team

July 01, 2020

Very pleasant experience. I had a fantastic sales representative in Mariea. She walked me through everything quite nicely. Also, Mike Bannos in Finance explained all of the o More

by BIGBADAMX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike was good. Explained everything in plain and simple language. Very professional., Kevin Martin, Mike Bannos, Mariea Bojan
Jul 07, 2020 -

Lexus Of Orland responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Lexus of Orland Team

June 30, 2020

Purchased my 3rd vehicle from Lexus of Orland Park and very pleased with all of them. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definit More

by Alonzo123
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Marek Okreglak, Jimmy McColgan, Ziad Altamimi
Jul 01, 2020 -

Lexus Of Orland responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -The Lexus of Orland Team

June 30, 2020

Overall great experience, James Boulod took time, very thorough, friendly, knowledgeable, explained everthing to the point, best experience ever, no back and forth, they work with you More

by Lynette 29
Recommend Dealer
Yes
Employees Worked With
Jim Boulos, Mike Bannos, Jimmy McColgan
Jul 01, 2020 -

Lexus Of Orland responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. -The Lexus of Orland Team

June 30, 2020

Sammy provided great service, very patient and understanding. Made me feel comfortable and confident with my purchase. Will recommend Sammy to friends and family. Thanks! More

by STINKY0327
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Bannos, Jimmy McColgan
Jul 01, 2020 -

Lexus Of Orland responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. -The Lexus of Orland Team

June 30, 2020

Easy Process for an Out of Town Sale I was hesitant about getting a car form out of town. However, Lexus of Orland staff is knowledgeable on Ohio laws and made process very easy. The loca More

by DWILLIAMS130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Aiman Hamdan
Jul 01, 2020 -

Lexus Of Orland responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Lexus of Orland Team

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