Lexus Of Orland

The quality of service and attention to details was commendable. Staff were concerned about any questions or concerns I had. I would heartily recommend them. commendable. Staff were concerned about any questions or concerns I had. I would heartily recommend them. More

Excellent Chris was outstanding as was the whole team I worked with and do this survey just goes on and on and on and let’s end it worked with and do this survey just goes on and on and on and let’s end it More

The reason the salesman was very slow and the finance man kept getting smart with us wasn’t very friendly made us feel uncomfortable or wish I had went somewhere else kept getting smart with us wasn’t very friendly made us feel uncomfortable or wish I had went somewhere else More

I had a very quick pleasant purchase experience. They made sure everything I asked of them was taken care of and the entire process went the way I wanted it. Definitely recommended Lexus of Orland! made sure everything I asked of them was taken care of and the entire process went the way I wanted it. Definitely recommended Lexus of Orland! More

This was the single best car buying experience I have ever had. John gave incredible service and attention without being cheesy or annoying. Most importantly,  once I decided which vehicle I wanted to pu ever had. John gave incredible service and attention without being cheesy or annoying. Most importantly,  once I decided which vehicle I wanted to purchase John went above and beyond to find me the Lexus that I was looking for. He is very personable and very knowledgeable. I am extremely pleased with my purchase.  More

Sammie is a great salesman: He is very knowledgeable Sammie is a great salesman: He is very knowledgeable about all of the LEXUS vehicles. He is friendly and has a great personality which makes you fe Sammie is a great salesman: He is very knowledgeable about all of the LEXUS vehicles. He is friendly and has a great personality which makes you feel at ease during what can be a frustrating experience. General Manager Kevin Martin was also very helpful and a great person to interact with, normally I would not have thought or expected for a person of his level to be available or as attentive as he was to me. Even Michael Bannos the Business Manager was a pleasure and made me not mind signing my financial life away. More

I was a little anxious about returning to Lexus after a very disappointing experience when purchasing a 2010 Lexus from an employee that no longer works there. But after driving several vehicles at a few very disappointing experience when purchasing a 2010 Lexus from an employee that no longer works there. But after driving several vehicles at a few other dealerships, I decided to go back. I was relieved to hear that the person who insulted me in 2010 was no longer working there. Now... about todays experience. Upon walking inI was greeted by Aiman Hamdan. He was very patient as I sat in ‘quite a few cars’ and drove several others. He was very polite and understanding about my concerns and questions. The manager, Kevin Martin introduced himself and was very professional, yet friendly. Last, but not least the financial advisor, Zeiad was very helpful in explaining details in the financing and extended warranties. I got home and couldn’t program my garage door opener and Aiman even stopped over at my house to program the car to the garage door opener. It was a very long day, but overall a very pleasant experience. More

My experience was nothing short of excellent! Aimen made sure that we were taken care of from the moment we hit the door. The customer service was very friendly, informative, and undivided. We were educated sure that we were taken care of from the moment we hit the door. The customer service was very friendly, informative, and undivided. We were educated on purchase vs leasing options. Aimen also made sure that the options at hand were fitting for us as consumers instead of forcing us into a “box”. We (my husband and I) will definitely give high recommendations for Aimen! More

AYMAN HAMDAN AND ZIAD AL TAMIMI ARE AWSOME .I WALKED IN AYMAN HAMDAN AND ZIAD AL TAMIMI ARE AWSOME . I WALKED IN , TRADED MY VEHICLE, GOT WHAT I WANTED AND IM HAPPY WITH MY PURCHASE. THANK YOU GUYS . AYMAN HAMDAN AND ZIAD AL TAMIMI ARE AWSOME . I WALKED IN , TRADED MY VEHICLE, GOT WHAT I WANTED AND IM HAPPY WITH MY PURCHASE. THANK YOU GUYS . More

Great buying experience I was waiting for Rx350 2020 to come for months and when it become available did not find the car I was looking for in Illinois and the neighboring st I was waiting for Rx350 2020 to come for months and when it become available did not find the car I was looking for in Illinois and the neighboring states as well. Went to Lexus of Orland and talked to Mike Fredette and ended ordering the car by a special order. it came before the expected date but more importantly the buying experience was smooth and seamless. and the staff will put you at ease. Ziad Altamimi was the financial officer and that also went smoothly. I am over all very happy with the buying experience and my next car is likely going to be another Lexus form Lexus of Orland More