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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
March 04, 2020
Quick reliable service I had been contemplating for months on purchasing a Lexus SUV. I finally decided to purchase and the experience was great. My salesman Aiman worked ha I had been contemplating for months on purchasing a Lexus SUV. I finally decided to purchase and the experience was great. My salesman Aiman worked hard to get me what I asked for. The process was quicker than I had anticipated and Mike worked on getting the deal done asap!!!! The overall experience was satisfying. More
by Ms. 2020 Lexus!!!!
Verified CustomerEmployees Worked With
Mike Bannos, Aiman Hamdan, Jimmy McColgan
March 04, 2020
The service, attention and knowledge that I received from the salesman, Aiman, is unmatched. This is the best car buying experience that I've had. the salesman, Aiman, is unmatched. This is the best car buying experience that I've had. More
by kimyatta.douglas
Employees Worked With
Aiman Hamdan, Jimmy McColgan
March 02, 2020
John was excellent to work with! Very diligent and happy John was excellent to work with! Very diligent and happy to help! I am happy with the service we had! Thank you very much lexus John was excellent to work with! Very diligent and happy to help! I am happy with the service we had! Thank you very much lexus More
by mollywilson4
Employees Worked With
Kevin Martin, John Schultz
March 02, 2020
Easy to work with. Attractive price. Listing accurate. Pretty knowledgeable good experience overall. 5 starts all around and that is all I have to say Pretty knowledgeable good experience overall. 5 starts all around and that is all I have to say More
by julienandjuliana
Employees Worked With
Bob Vitorrio, Jim Boulos, Mike Bannos
February 29, 2020
Aiman was excellent as always! Thank u for such an excellent staff. In the beginning I was very concerned about purchase of an aged car. God Bless us all excellent staff. In the beginning I was very concerned about purchase of an aged car. God Bless us all More
by Bassie
Employees Worked With
Bob Vitorrio, Kevin Martin, Mike Bannos, Aiman Hamdan, Jimmy McColgan
February 29, 2020
Best Experience Ever After my daughter's last RX saved her life in a crash we had no other choice but to buy another one. Chris Merx and Bob Vittorio were the best to work After my daughter's last RX saved her life in a crash we had no other choice but to buy another one. Chris Merx and Bob Vittorio were the best to work with These guys care. Zeid got everything squared away and we were done without a hitch. Will highly recommend to friends and family. 100% customer for life! More
by Carrera6
Employees Worked With
Zeid, Bob Vitorrio, Chris Merx
February 29, 2020
I was very happy with this dealership. I was able to go in and test drive a car and leave without any hassle of trying to make a deal. I left and was able to think about my decision and went back and bough in and test drive a car and leave without any hassle of trying to make a deal. I left and was able to think about my decision and went back and bought the car. More
by TMCNEELA
Employees Worked With
Chris Merx, Mike Bannos
February 27, 2020
Chris Merx treated me as if I was a long-time friend. He demonstrated all the various features, He programmed all of the safety features and was very personable. They gave me a fair deal financially and ma demonstrated all the various features, He programmed all of the safety features and was very personable. They gave me a fair deal financially and made buying the car a very pleasant experience. I was debating between a Cadillac and a Lexus and Lexus won easily! More
by jimsmith67
Employees Worked With
Ziad A, Kevin Martin, Chris Merx
February 25, 2020
Wonderful people, great service Will recommend to Wonderful people, great service Will recommend to friends and family They took time to show me how the car works I will be back again Wonderful people, great service Will recommend to friends and family They took time to show me how the car works I will be back again More
by Maryanngist
Employees Worked With
Sammie Scott, Mike Bannos, Jimmy McColgan, Lorenzo Lowery
February 21, 2020
Chris and Mike were awesome. Very personable and seemed to love doing what they do. I would definitely recommend Lexus of Orland to my family and friends. to love doing what they do. I would definitely recommend Lexus of Orland to my family and friends. More
by ceegee22
Employees Worked With
Chris Merx, Mike Bannos, Chris Kowalis, Lorenzo Lowery
