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Lexus Of Orland

Orland Park, IL

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2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

August 07, 2023

Sales Alex is the best salesman an ever seems. After purchase, he spent half hour there to explain and go through all the car functions to us. And answer all the questions we had. More

by Marymei0421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Aruna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ziad Altamimi
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Aug 09, 2023 -

Lexus Of Orland responded

We're delighted to know that Alex provided you with such a thorough and helpful experience at Lexus of Orland. We appreciate your kind words!

August 07, 2023

Great professionalism in the service that was provided, and that’s always provided thank-you More

by renosingleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 07, 2023 -

Lexus Of Orland responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Orland!

August 07, 2023

We’ve been customers for years. We always get the best service. Jim Boulos has been our go to salesman! Mike in finance is great! Thank you for taking good care of us! More

by j.dnutting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Boulos, Mike Bannos
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Aug 07, 2023 -

Lexus Of Orland responded

It's always a pleasure to serve our loyal customers like you at Lexus of Orland. We're glad Jim and Mike have been able to provide the top-notch service you deserve! Thanks for your continued support.

August 06, 2023

Service is fine. Staff is always friendly. I feel confident that my Lexus is well taken care of. More

by jekribs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Aug 07, 2023 -

Lexus Of Orland responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Orland. Safe travels!

August 06, 2023

Service was fast and completed properly . Was greeted nicely and the waiting room was clean. More

by junaid.ahmed63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 07, 2023 -

Lexus Of Orland responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Orland. Safe travels!

August 05, 2023

These guys are the best in the business. They cover all areas and do it well. Great job by all. More

by mark@whistlesportsbar.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Hamdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kowalis, Ziad Altamimi
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Aug 07, 2023 -

Lexus Of Orland responded

Thank you, Mark, for the awesome review of Lexus of Orland! We appreciate your trust in our team.

August 03, 2023

Aiman and the entire Lexus team were sensational! ! Very knowledgeable and friendly. I loved the entire experience. I will highly recommend this dealership and Aiman to family and friends. More

by Suemahns
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aiman Hamdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bannos
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Aug 03, 2023 -

Lexus Of Orland responded

We're delighted to know you had an excellent experience with Aiman and the rest of our team at Lexus of Orland. Thanks for your recommendation! Enjoy your new ride.

August 03, 2023

Jim, our salesman, and Mike, the financial mgr. , were fantastic! Junior was not our favorite. More

by annamariekamman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boulos , Mike Bannos
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Aug 04, 2023 -

Lexus Of Orland responded

Thank you for the review! We appreciate the kind feedback about Jim and Mike. With regard to the rest of your feedback, we strive to deliver top-notch service for our guests, so if there is anything more we can do to improve your visit, please feel free to reach out. Best, Chris Kowalis - General Manager - 708-614-8700 Ext 203

August 02, 2023

The dealership is aways neat and clean. The tech kept me aware of the status of my car. The service was performed promptly.Thank you More

by Linn3043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 03, 2023 -

Lexus Of Orland responded

We appreciate your positive feedback! It's great to know that you found our dealership clean and the service prompt. We strive for excellent communication here at Lexus of Orland, so we're glad to see it reflected in your visit. Safe travels!

August 02, 2023

While sales was very interested in selling me a car, no one offered to assist me in any way to learn anything about the new technology.equipment in the car. I was also informed I was required to purchase More

by mfjunkin
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
No, comment, Ziad Altamimi
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