"Purchased a used vehicle from Lexus dealership. I..."
Purchased a used vehicle from Lexus dealership. I specifically asked if brakes were checked. 3 weeks later the car is in the shop needing complete brakes and rotors. The car had newer pads but never took down or replaced the rotors. Do the job properly or at least inspect the car properly. Dealer says it measured out on thickness of brakes so I'm out of luck. Shame when you pay a premium for a
"I have had an amazing experience purchasing my first car...."
I have had an amazing experience purchasing my first car. Aiman did a wonderful job making sure I got everything I was looking for in a car, with no rush! Extremely recommended! Would not shop for a car anywhere else. Highly satisfied with my purchase!
"Excellent service and nice people. I will recommend Lexus..."
Excellent service and nice people. I will recommend Lexus of Orland to my friends and family. I'm very happy with my purchase and the service.
"Excellent service from the set up of the appointment to..."
Excellent service from the set up of the appointment to the signing the papers. I’m very happy with my purchase and the service! I would definitely recommend!
"Aiman & Ziad ensured that my experience with purchasing a..."
Aiman & Ziad ensured that my experience with purchasing a vehicle was delightful and pleasant! They were very informative, knowledgeable & personable. I love my new Lexus!
"It was a great experience at Lexus of orland , thank you..."
It was a great experience at Lexus of orland , thank you Aiman , Ziad, Chris Kowalis , for ur warm hospitality , make it happen with best deal.
"Lexus of Orland by far has been one of the best and..."
Lexus of Orland by far has been one of the best and exceptional dealers in Illinois.
There was No hassle, No pressure sale, or purchases at all.
Our sales man Aiman was very helpful and was willing to do what he can and never gave up. He's a great listener as well, respectful, knowledgeable, kind, and courteous. From beginning to the end.
Also, thanks to Bob and Mike who made the process as easy as possible.
Bob, had been helpful with our trade-in and new car pricing. Price matching my offers from several other competitors I have been to.
At the time of deciding to purchase the car, my credit union had already closed. I decided I was willing to drive home and be back early the next day to finance my purchase through my local credit union bank instead but, Aiman and his team especially Mike, worked hard so that I didn’t have to do any of that.
So, I appreciate it very much as it had saved me a lot of time and money and from having to drive back and forth.
Mike got me the lowest rate possible comparable to my local credit union bank approved/offered me. He is also fast and super organized in his work and getting all my paperwork done.
Can't ask for a better team of people to work with.
My overall experience was great and the 3 hours drive me and my family took to see the car we wanted was well worth it!
My family and I had been treated with respect and professionally throughout the entire process.
We will be back for sure if and when we are in the market again for our next vehicle.
Thanks again, Aiman, Bob, Mike, and Lexus of Orland!!!
"This was my first purchase from Lexus. It was a very..."
This was my first purchase from Lexus. It was a very pleasant experience. The salesman was very thorough but not pushy. The dealership itself was very comfortable and is abiding by all of the COVID-19 procedures. I’m loving my new vehicle so far. Cannot imagine purchasing from anywhere else after this - the bar has been set pretty high.
"My salesperson Aiman, was very professional and made my..."
My salesperson Aiman, was very professional and made my car buying experience a breeze. I would definitely recommend Lexus of Orland. Thanks Aiman for helping me find my dream car.
"the sales man was great and helpful and explain every..."
the sales man was great and helpful and explain every thing I was asking about it
the financial manger finish papers very easy and fast and explain each page I signed
very excellent people I deal with them at Lexus of Orland