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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
February 19, 2020
My experience was very good. John provided good feedback on many questions that helped me feel I had made a good decision on the type of car that was best for me. I would recommend him to anyone t feedback on many questions that helped me feel I had made a good decision on the type of car that was best for me. I would recommend him to anyone that wants to purchase a Lexus, More
by lkmabbey
Verified CustomerEmployees Worked With
Mike Bannos, Jimmy McColgan
February 18, 2020
Very pleasant experience, staff is knowledgeable and friendly. We will definitely recommend them to family and friends. It's good to know we will be taken care of when service is required friendly. We will definitely recommend them to family and friends. It's good to know we will be taken care of when service is required More
by NHAMILTON11
Employees Worked With
Bob Vitorrio, Mike Fredette, Mike Bannos
February 18, 2020
Aiman was an exceptional sales professional. He was attentive to my needs and made my car buying experience seamless from beginning to end. I had my 5 year old along with me And everyone at the dealers attentive to my needs and made my car buying experience seamless from beginning to end. I had my 5 year old along with me And everyone at the dealership was so accommodating. Thanks again Chris and Aiman for all of your help on the purchase of my vehicle. More
by Satisfied Customer
Employees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan, Chris Kowalis, Mariea Bojan
February 14, 2020
I had a great experience at this dealership. Marek was welcoming, very helpful and genuine. I felt like I was able to trust him from the start. welcoming, very helpful and genuine. I felt like I was able to trust him from the start. More
by BLACKMONELI92
Employees Worked With
Mike Bannos, Marek Okreglak, Lorenzo Lowery
February 13, 2020
Same great service whether i lease or buy a car from this dealership. I been leasing cars from here for over 10 years and would never consider going to any other dealer. dealership. I been leasing cars from here for over 10 years and would never consider going to any other dealer. More
by Moe
Employees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan
February 13, 2020
Quality Service My visit was to replace a battery and I left in a new car. While waiting for service I asked about a car I had seen on line. With no pressure involv My visit was to replace a battery and I left in a new car. While waiting for service I asked about a car I had seen on line. With no pressure involved, I left with a certified pre-owned Lexus. Sammy Scott was the best. He showed me the car and answered my questions. The finance folks also worked with me to get the beat deal, I am so pleased with my decision and happy to have a new car., Visit Lexus of Orland, you will be pleased with service! More
by Lexus Lady
Employees Worked With
Sammie Scott
February 11, 2020
Great vehicle at a very fair price. There is welcome, fun atmosphere with everyone that you work with which made the buying experience a very positive one! They care about you as a customer and did everythin atmosphere with everyone that you work with which made the buying experience a very positive one! They care about you as a customer and did everything I could ask for to make me happy. Aiman and Mike make a great team, thanks guys! More
by srehfeld36
Employees Worked With
Mike Bannos, Aiman Hamdan, Jimmy McColgan
February 11, 2020
The people I worked with at Lexus of Orland were knowledgeable, polite, and respectful of my time. It all made for an enjoyable experience from start to finish. knowledgeable, polite, and respectful of my time. It all made for an enjoyable experience from start to finish. More
by MUEHLNICKELHOME
Employees Worked With
Bob Vitorrio, Chris Merx, Chris Kowalis
February 11, 2020
My sales guy Mike Fredette was great. Mike was very patient with explaining the difference in the two I was contemplating on. He was not over bearing nor trying to convince me on what I should get. En patient with explaining the difference in the two I was contemplating on. He was not over bearing nor trying to convince me on what I should get. Enjoy doing busy with him. Excellent service. More
by LADORIS63
Employees Worked With
Kevin Martin, Mike Fredette, Mike Bannos
February 11, 2020
smooth and easy very professional and honest. I would recommend Lexus of Orland to anyone. Ease of purchase and great selection of cars. I will be purchasing m very professional and honest. I would recommend Lexus of Orland to anyone. Ease of purchase and great selection of cars. I will be purchasing more cars there in the future More
by john
Employees Worked With
Jim Boulos, Mike Bannos
