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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
December 16, 2019
sales process I found everyone at the Dealership to be efficient, friendly, and honest. The entire process of buying a car took less time than I thought. Great job I found everyone at the Dealership to be efficient, friendly, and honest. The entire process of buying a car took less time than I thought. Great job overall. More
by rflieg
Verified CustomerEmployees Worked With
Jim Boulos, Kevin Martin, Mike Bannos
December 09, 2019
Car Purchase From the start of my inquiry Tara made it very easy and was quick to respond with actual details and facts. I then started working with Bob who made e From the start of my inquiry Tara made it very easy and was quick to respond with actual details and facts. I then started working with Bob who made everything to the point on final numbers and both Michael and Jim handled my delivery in less than 45 minutes. Jim took the time to explain all the great features of my new Lexus and I'm very impressed. More
by FRANKIESTOMP
Employees Worked With
Tara, Bob Vitorrio, Jim Boulos, Mike Bannos
December 04, 2019
ES 350 LexusOrland deserves more than 5 stars for their excellent services from Aiman sales and Kevin Martin sales manager and Mike from finance and special LexusOrland deserves more than 5 stars for their excellent services from Aiman sales and Kevin Martin sales manager and Mike from finance and special thanks to Chris Kowalis General managers and Jeff Kowalis owner. I’ll recommend Lexus Of Orland to any one wants to buy lexus,great staff and super friendly dealership More
by AIMANHAMDAN1971
Employees Worked With
Bob Vitorrio, Kevin Martin, Mike Bannos, Aiman Hamdan, Jimmy McColgan, Chris Kowalis, Lorenzo Lowery
December 04, 2019
excellent Everyone at Lexus of Orland was excellent to work with. They all made my buying experience very pleasant an enjoyable. I would highly recommend anyone Everyone at Lexus of Orland was excellent to work with. They all made my buying experience very pleasant an enjoyable. I would highly recommend anyone looking to get a Lexus to go see them. More
by al_kenny
Employees Worked With
Mike Bannos, Marek Okreglak, Chris Kowalis
December 02, 2019
Excellent customer service provided by knowledgable people The staff at Lexus of Orland made our car buying experience very pleasant. Everyone we worked with was very knowledgeable, answered questions thoroug The staff at Lexus of Orland made our car buying experience very pleasant. Everyone we worked with was very knowledgeable, answered questions thoroughly and provided excellent customer service. More
by sod10829
Employees Worked With
Kevin Martin, Mike Bannos, Lorenzo Lowery, Mariea Bojan
November 30, 2019
My salesman was great to work with. My Salesman Jim Boulos was great to work with . No pressure & tries to address all of your concerns. I have purchased 3 new cars from Jim. My Salesman Jim Boulos was great to work with . No pressure & tries to address all of your concerns. I have purchased 3 new cars from Jim. More
by joedonna9
Employees Worked With
Jim Boulos, Mike Bannos, Jimmy McColgan
November 29, 2019
Pleasant and Professional Lexus of Orland Park, through their professional staff, makes car buying an enjoyable experience. Chris Merx has excellent skills in making the right Lexus of Orland Park, through their professional staff, makes car buying an enjoyable experience. Chris Merx has excellent skills in making the right deal for customers who wish to purchase a Lexus. He is friendly, patient, available, knowledgeable, and thorough. The atmosphere effectively combines business and comfort. Great showeroom, which is laid out very well for the various aspects of car shopping and car buying. This is a five star dealership. More
by DS55
Employees Worked With
Marty, Chris Merx, Mike Bannos, Jimmy McColgan
November 28, 2019
Great My experience there was great the salesman Chris was extremely friendly. Very knowledgeable he explained everything in detail.he also said I could com My experience there was great the salesman Chris was extremely friendly. Very knowledgeable he explained everything in detail.he also said I could come back or call for anything I needed More
by JACKSPAPA31
Employees Worked With
Chris Merx, Mike Bannos, Chris Kowalis
November 27, 2019
PURCHASE NEW 2020 LEXUS ES350 CHRIS MERX AND BOB VITTORI WERE ABSOLUTELY WONDERFUL.HAD AN ANSWER FOR ALL OF MY QUESTIONS AND MADE ME FEEL COMFORTABLE DEALING WITH THEM AND THE DEAL CHRIS MERX AND BOB VITTORI WERE ABSOLUTELY WONDERFUL.HAD AN ANSWER FOR ALL OF MY QUESTIONS AND MADE ME FEEL COMFORTABLE DEALING WITH THEM AND THE DEALERSHIP..I WOULD BE MORE THAN HAPPY TO RECOMMEND THEM AND THE DEALERSHIP IN A HEARTBEAT More
by mrrbw
Employees Worked With
Bob Vitorrio, Chris Merx, Mike Bannos, Mike Cristiano
November 25, 2019
Knowledgeable and NO pressure. Everyone who was involved in helping me purchase my Lexus was extremely professional and knowledgeable (especially the salesman Chris). I never felt p Everyone who was involved in helping me purchase my Lexus was extremely professional and knowledgeable (especially the salesman Chris). I never felt pressured. I would recommend this dealership to anyone interested in the Lexus experience! More
by timothy.schweigert
Employees Worked With
Chris Merx, Mike Bannos, Jimmy McColgan
