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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
October 21, 2019
Great This is my third Lexus. My experience has been great each time I came and I will recommend others to this Lexus car dealership. Thank you so much This is my third Lexus. My experience has been great each time I came and I will recommend others to this Lexus car dealership. Thank you so much More
by ETSACORP
Verified CustomerEmployees Worked With
Mike Bannos, Jimmy McColgan, Lorenzo Lowery
October 15, 2019
Great Everyone was so helpful from when we walked in until we left. Did not feel pressured and my salesman was very helpful. Would definitely buy another ca Everyone was so helpful from when we walked in until we left. Did not feel pressured and my salesman was very helpful. Would definitely buy another car here or recommend to friends and family. More
by SILRAMIREZ65
Employees Worked With
Mike Fredette, Mike Bannos, Jimmy McColgan
October 14, 2019
Great purchase experience I was quickly helped by Chris Merx when I entered the facility. Chris did a great job of explaining everything concerning the car I was interested in I was quickly helped by Chris Merx when I entered the facility. Chris did a great job of explaining everything concerning the car I was interested in and spent time going through many options to get me in a Lexus that day. Between he and Mike with financing I couldn't have asked for a better buying experience. I'm glad I chose the Orland Park location to do business, and I plan to keep the relationship going with future purchases. More
by dlawton271
Employees Worked With
Chris Merx, Mike Bannos
October 11, 2019
Excellent Everything was excellent service salesman n the cleanliness of the dealership n the friendliness.and the quickness of negotiating the deal was awesome Everything was excellent service salesman n the cleanliness of the dealership n the friendliness.and the quickness of negotiating the deal was awesome I’m so happy n pleased enjoying my new vehicle. More
by shirley2525
Employees Worked With
Mike Bannos, Aiman Hamdan, Jimmy McColgan
October 10, 2019
Great Experience The team worked with me to find the car I wanted and also gave me a fair deal on both the trade in & the new 2020 RX350 F sport. Highly recommend! The team worked with me to find the car I wanted and also gave me a fair deal on both the trade in & the new 2020 RX350 F sport. Highly recommend! More
by LIsa - Orland Park
Employees Worked With
Chris Merx, Mike Bannos, Jimmy McColgan
October 08, 2019
Great dealership pricing beyond belief. Car was detailed to Very relaxing lots of fun, Car was deeailed to perfection . Lorenzo went over every feature of the car.Mike Banos in finance took his time found best Very relaxing lots of fun, Car was deeailed to perfection . Lorenzo went over every feature of the car.Mike Banos in finance took his time found best rat available,and I checked. Great experience. More
by M.PIVIT
Employees Worked With
Bob Vitorrio, Mike Bannos, Chris Kowalis
October 07, 2019
Lexus dealership Excellent and comfortable experience. Mr. Jim Boulos was exceptional. I would definitely consider my next car purchase from this group of people. Very Excellent and comfortable experience. Mr. Jim Boulos was exceptional. I would definitely consider my next car purchase from this group of people. Very pleasurable experience. More
by blsuprenant
Employees Worked With
Jim Boulos, Mike Bannos, Jimmy McColgan
October 06, 2019
Bassie Family Great service!!!!!!!!!!!!!!!!!!! Second truck purchase and love the great relationship with this dealership. Will come back for three truck in about 1 Great service!!!!!!!!!!!!!!!!!!! Second truck purchase and love the great relationship with this dealership. Will come back for three truck in about 1 to two years!!! More
by Bassie
Employees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan
October 02, 2019
Amazing Customer Service Everyone was very helpful, Chris Merx was outstanding and very detailed in explaining the features of the car! I left Lexus of Orland a happy customer Everyone was very helpful, Chris Merx was outstanding and very detailed in explaining the features of the car! I left Lexus of Orland a happy customer. A special thank you to Jimmy and Mike as well! More
by NikkiC
Employees Worked With
Chris Merx, Mike Bannos, Jimmy McColgan
October 02, 2019
Satisfied customer We always enjoy shopping at Lexus of Orland. The dealership is beautiful, the service is great, and Chris, our salesman was very accommodating.. Mike We always enjoy shopping at Lexus of Orland. The dealership is beautiful, the service is great, and Chris, our salesman was very accommodating.. Mike efficiently processed our paperwork. We travel an hour and a half to get to this dealership and have purchased a number of cars here. We have always been completely satisfied and thoroughly enjoy our Lexus. More
by jjriva
Employees Worked With
Chris Merx, Mike Bannos
