Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,525 reviews
October 02, 2019
Good People My wife and I appreciated the customer service put forth by Sammie Scott, Jimmy McColgan and Mike Bannos. We got a deal done that suits me and my wif My wife and I appreciated the customer service put forth by Sammie Scott, Jimmy McColgan and Mike Bannos. We got a deal done that suits me and my wife's needs and we got the exact car we wanted. I would most definitely recommend Lexus of Orland Park to anyone looking for good people to purchase from. More
by TMITCH009
Verified CustomerEmployees Worked With
Sammie Scott, Mike Bannos, Jimmy McColgan
September 25, 2019
Lexus NX300 review Aiman, Kevin Martin, and Martha customer service was wonderful! Assisting in the purchase of the NX300 was greatly appreciated and a warm welcome to t Aiman, Kevin Martin, and Martha customer service was wonderful! Assisting in the purchase of the NX300 was greatly appreciated and a warm welcome to the search of a new vehicle. It was a pleasant experience. Marsha More
by Marsha
Employees Worked With
Kevin Martin, Martha Miller, Aiman Hamdan
September 24, 2019
Quality service Lexus of Orland has great customer service from the moment you enter until you leave. The employees are friendly and you don’t feel like you’re being Lexus of Orland has great customer service from the moment you enter until you leave. The employees are friendly and you don’t feel like you’re being led to the slaughter. More
by RANNAPOO
Employees Worked With
Jim Boulos, Kevin Martin, Mike Bannos
September 19, 2019
Quick, fast and in a hurry! I let Sammie know exactly what I wanted and what I was willing to pay. My appraisal for my car was far and exactly what I expected. The paperwork was I let Sammie know exactly what I wanted and what I was willing to pay. My appraisal for my car was far and exactly what I expected. The paperwork was effortless and I walked out with a car that I love. More
by patriciaeddings
Employees Worked With
Sammie Scott, Mike Bannos, Jimmy McColgan, Lorenzo Lowery
September 18, 2019
very excelent experience of buying a cpo car! I just traded in my old car and bought a certified pre-owned RX350 from them. The car was in perfect condition that most of my friends though I bought I just traded in my old car and bought a certified pre-owned RX350 from them. The car was in perfect condition that most of my friends though I bought a new car. They were very patient, giving me and my friend enough time to discuss by ourselves. They helped me go through all the trade-in progress and regesiter the cpo car for me. All in all, they are very helpful and i highly recommend this dealership! More
by Jessie
Employees Worked With
Mariea Bojan, Kevin Martin, Mike Bannos
September 16, 2019
Great service Chris did a very good job he found the car I was looking for I did a great job getting it ready also showed me all of the new things on the navigator Chris did a very good job he found the car I was looking for I did a great job getting it ready also showed me all of the new things on the navigator that I didn’t know about it’s really amazing I would definitely recommend Chris to family and friends More
by ALEX71892
Employees Worked With
Chris Merx, Martha Miller
September 12, 2019
Accommodating Dealership Everyone at Lexus of Orland was extremely accommodating and did everything they could to make us comfortable through the car shopping/buying process. Everyone at Lexus of Orland was extremely accommodating and did everything they could to make us comfortable through the car shopping/buying process. Thanks everyone! More
by T Griggs
Employees Worked With
Mike Bannos, Aiman Hamdan
September 11, 2019
Great service, I will always purchase a Lexus The business manager, Martha Gonzalez worked very, very hard with me. She started in the morning, by the evening she was able to get a great deal. I The business manager, Martha Gonzalez worked very, very hard with me. She started in the morning, by the evening she was able to get a great deal. I was able to keep my Lexus and keep an affordable car note. Her hard work and dedication made me want to come back to Lexus and recommend my family and friends aswell. Great services is always a priority and Martha gave EXCELLENT Service !! More
by Nedra Everett
Employees Worked With
Martha Gonzalez~ Business Manager, Sammie Scott, Martha Miller
September 08, 2019
Great dealer! Excellent dealings with Lexus of Orland! Sammy was very kind, friendly and patient, not pushy at all! Thanks for a great transaction! Love my car!! Excellent dealings with Lexus of Orland! Sammy was very kind, friendly and patient, not pushy at all! Thanks for a great transaction! Love my car!!! More
by ljcody
Employees Worked With
Sammie Scott
September 05, 2019
New car purchase Jim Boulos is a great asset to your organization! Had another good experience with Lexus of Orland, this is our fifth purchase with them. Happy again! Jim Boulos is a great asset to your organization! Had another good experience with Lexus of Orland, this is our fifth purchase with them. Happy again! More
by MMONACO
Employees Worked With
Jim Boulos, Mike Bannos
