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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
Verified Customer
July 27, 2023
I was delighted with the customer service I received from Nick; he made the whole process very seamless and updated me promptly with the progress of work on my vehicle; thanks. Nick; he made the whole process very seamless and updated me promptly with the progress of work on my vehicle; thanks. More
by Ben
Employees Worked With
Nick- Services
July 26, 2023
This dealership had been the only one who was quick and straight to the point when providing information on a car. Super helpful and great staff! straight to the point when providing information on a car. Super helpful and great staff! More
by JasminC
Employees Worked With
Megan , Mike Bannos, Marek Okreglak
July 26, 2023
Alex is the most genuine and professional car dealer, I met in my journey of buying car. Very honest, humble and knowledgeable in his sales conduct. I would recommend him highly, if you want to have a plea met in my journey of buying car. Very honest, humble and knowledgeable in his sales conduct. I would recommend him highly, if you want to have a pleasant experience in buying your next car. Also, the dealership he is a part of - Lexus of Orland- honest, humble and pleasant to do business with. More
by Aliakbar Shafi
Employees Worked With
Bob Vitorrio, Mike Bannos, Alex Aruna
