
Lexus Of Orland
Orland Park, IL
Filter Reviews by Keyword
By Type
Showing 2,525 reviews
Buying a car I cringe at the thought of the process of buying a new car, but Marek make the transaction pleasant. He was very knowledgeable and explained the fea I cringe at the thought of the process of buying a new car, but Marek make the transaction pleasant. He was very knowledgeable and explained the features of the car in detail both in the showroom, in the parking lot and during the test drive. Kevin was pleasant easy to work with. More

Dealing with a professional sales consultant I have bought many new cars over the past 50 years and have negotiated with many many salesmen. My expierence with dealing with MIKE was very enjoyabl I have bought many new cars over the past 50 years and have negotiated with many many salesmen. My expierence with dealing with MIKE was very enjoyable, he was not pressuring to sell me a car but he was more interested in determining what type of car I wanted. When you are spending almost 50K you as a customer want what's best for you and not what the dealership wants to sell you. We reviewed the es-350's available and not once did MIKE try to influence me which was why I felt Lexus of Orland is more interested in the customer than just selling a ar. Joe Siwek More

SUPER SATISFIED The 2nd time around was a charm. The service I received was SUPER SATISYING!!! The key to buying a vehicle is with the finance department. Michael B The 2nd time around was a charm. The service I received was SUPER SATISYING!!! The key to buying a vehicle is with the finance department. Michael Bannos provide me with outstanding service. He was accommodating in every way. No attitude, no pressure, no gimmicks, & he came correct with the figures. Sherry Derings, the sale person was accommodating as well. She provided great customer service as well. She listened to my needs. She presented the figures & negotiated until I got them where I wanted them. She was patient & understand. I was in and out under 3 hours. And trust me, I was skeptical. I ended up getting the GX 460. More room, more space & easy to get in & out of. Thanks you guys!! More
New car Had a good time spending money. They worked with my champagne taste and beer money.. Now I can hit the road Lin my brand new ride!! Had a good time spending money. They worked with my champagne taste and beer money.. Now I can hit the road Lin my brand new ride!! More

Chris Merx is the BEST!!! Chris walked me through how to use my dream SUV. He knows every aspect of the Lexus line. Very available if you have a question. Individualized att Chris walked me through how to use my dream SUV. He knows every aspect of the Lexus line. Very available if you have a question. Individualized attention. Customer service at it's best. More
Car buying! My experience was great! I Came to the dealership looking for a car I worked with Aiman he was knowledgeable and very professional along with sales My experience was great! I Came to the dealership looking for a car I worked with Aiman he was knowledgeable and very professional along with sales manager Kevin and used car manager Bob. I recommend the dealership to everyone who wants to buy Lexus!👍👍 More
Unpressured Chris Merx, our sales consultant was like no other. Friendly, honest and informative and would give us just enough space so that my husband & I could Chris Merx, our sales consultant was like no other. Friendly, honest and informative and would give us just enough space so that my husband & I could discuss privately prior to making our decision. It's easy to really like Lexus, I could see where you could easily take on more than what was planned. Chris was respectful and there wasn't any pressure to force a decision. Michael Bannos, Business Manager, helped us relax a little with his humor and friendliness, then we got to business to discuss our options. He also was respectful and we felt at ease discussing our desire to keep our payments within our budget. We love our Lexus NX 200T. As consumers, tried to be well informed on pricing, warranty, reliability and Lexus hit it out of the park. Thanks Chris & Mike you both work very well together to make it a lot less stressful and time consuming. You two are too funny which makes for a relaxing atmosphere. Did my homework before and after, Lexus of Orland thank you for being up front. More

Very pleasant experience The staff were very friendly and very professional. Sherry was very helpful. I had many questions and she was answered all patiently and honestly. I e The staff were very friendly and very professional. Sherry was very helpful. I had many questions and she was answered all patiently and honestly. I ended up getting a better car than I had planned for because of her professional services. I will always recommend this dealership. More
Outstanding Experience I recently purchased a Lexus RX 350 from Lexus of Orland. My salesperson, Marek Okreglak, went above and beyond in taking care of everything with thi I recently purchased a Lexus RX 350 from Lexus of Orland. My salesperson, Marek Okreglak, went above and beyond in taking care of everything with this purchase. My trade in value was increased and Marek did an amazing job in getting my car purchase cost at a very affordable price. Marek was also incredibly thorough in explaining the features of the vehicle. He took well over an hour to set everything up and make sure that I was comfortable with the many first class features. Overall, this was truly an excellent car buying experience, made possible by the professionalism and coutesy of my salesman, Marek Okreglak! More
Great Dealership! Kevin Maretin and Marek Okreglak are a pleasure to work with. I shopped extensively and received the best deal from this team TWICE in the past 6 mon Kevin Maretin and Marek Okreglak are a pleasure to work with. I shopped extensively and received the best deal from this team TWICE in the past 6 months. It's nice to see a car dealership that does not try to take advantage of women. Kevin is the best manager that dealership has had! I highly recommend this dealership and especially these two gentleman! Thank you guys for making my purchase seamless! More