Lexus Of Orland

Poor and rude customer service from the service manager Purchased a brand new vehicle 2015 and I have a problem with the air conditioning a bad smell coming from the vents and have taken my car 3 times and Purchased a brand new vehicle 2015 and I have a problem with the air conditioning a bad smell coming from the vents and have taken my car 3 times and they are unable to fix the problem, manager told me that nothing else they can do very rude so I got my car back n get my car keys my keychain was missing someone liked my keychain and stole it, I could believe that some will steal a keychain. I do not recommend people going to that dealership at all. More

Best Experience Buying a Car EVER It was a pleasure working with Chris to find the best car to match our requirements. He took the time to know us and understand our needs. He provid It was a pleasure working with Chris to find the best car to match our requirements. He took the time to know us and understand our needs. He provided thorough training on the features, great tips on their use and a lot of help setting up the cell phone as an extension to navigation. He offered his continuous help via phone/text as we have any questions or need help on any matter. Chris is beyond Customer Service, he is People Service; he treats you like a friend instead of a Customer. Whatever issue could arise, we are confident he will be there to assure it will be taken care of without worry. More

Great Sales Experience I had a Wonderful experience working with Peter (PJ). He was very attentive, patient, and just an overall great person to work with. I would recommend I had a Wonderful experience working with Peter (PJ). He was very attentive, patient, and just an overall great person to work with. I would recommend him any day of the week!!!!! Proud NX 200t F Sport owner!!!! More

Sales experience This was the best experience ever in buying a new car. 5 stars all around. From the moment we walked in the door professional sales staff and wonderfu This was the best experience ever in buying a new car. 5 stars all around. From the moment we walked in the door professional sales staff and wonderful experience. More

Maximizing the car purchase experience! Everyone involved in my decision to lease a 2016 Lexus RX 350 was wonderful. My sales person Monique was very attentive and patient. In addition the f Everyone involved in my decision to lease a 2016 Lexus RX 350 was wonderful. My sales person Monique was very attentive and patient. In addition the finance representative Martha was absolutely the best. The dealership is very modern, clean and inviting. This is my first Lexus and I am excited about the adventure. More

Great Experience ! It was a pleasure to work with Peter who made the whole car buying experience enjoyable . He is very patient , answered all our questions , was very h It was a pleasure to work with Peter who made the whole car buying experience enjoyable . He is very patient , answered all our questions , was very helpful in making our decision. More

customer satisfaction Very professional and people oriented company managed by Mark Mizera, who personally helped find the vehicle we wanted and brought it in from out of s Very professional and people oriented company managed by Mark Mizera, who personally helped find the vehicle we wanted and brought it in from out of state. Mark went above and beyond to make sure that we were completely happy with our choice of cars. Also Martha Miller , the business mgr at the dealership bent over backwards to explain all of our options in purchasing the vehicle. We are indebted to these fine professionals who made our car buying experience a very satisfying and pleasurable event. I highly recommend purchasing a car from Lexus of Orland, you won't be disappointed. Dan Major More

Great experience Adam went above and beyond helping me locate the color and vehicle I wanted in a short period of time. Friendly and knowledgeable. Great to work with. Adam went above and beyond helping me locate the color and vehicle I wanted in a short period of time. Friendly and knowledgeable. Great to work with. Will recommend to family and friends More

Stress free car buying From beginning to end it was a pleasurable experience would go back again for sure they were polite fast and extremely nice I think we found our go to From beginning to end it was a pleasurable experience would go back again for sure they were polite fast and extremely nice I think we found our go to dealership for future purchases Chris made the whole experience easy and after the nightmare at the previous dealership we visited it was a breath of fresh air to have them helping us thanks again More

Gs 350 f sport purchased They took really good care of me, the online negotiations went smoothly, big thanks to Megan, Gus, Bob and Mike. You guys rock! Thx AA. They took really good care of me, the online negotiations went smoothly, big thanks to Megan, Gus, Bob and Mike. You guys rock! Thx AA. More