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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
May 03, 2023
I returned to the dealership specifically to purchase another car from Jim Boulos. He gave me great information on the two cars I was interested in. I felt that I had excellent points to compare the cars another car from Jim Boulos. He gave me great information on the two cars I was interested in. I felt that I had excellent points to compare the cars and make a decision. The purchase was easily completed and Jim was so thorough in helping to set up the electronics on the new car as well as educate me on all of the features. I drove out very confident that I had made a perfect choice.I felt that I was valued as a returning customer. I would highly recommend Jim and the dealership to others. Thank you. More
by diannpavlatos
Verified CustomerEmployees Worked With
Jim Boulos, Bob Vitorrio
April 30, 2023
Another great experience with Lexus. I was very happy with the service and the salesman Sammy. I would recommend him and Lexus of Orland. I was very happy with the service and the salesman Sammy. I would recommend him and Lexus of Orland. More
by Uthmrs
Employees Worked With
Bob Vitorrio, Sammie Scott, Mike Bannos
April 28, 2023
I came to Lexus of Orland to trade in my car, I was helped by Alex A. and I couldn't be happier! He answered all my questions and helped me find the best deal for me! Best service from a dealership I’v helped by Alex A. and I couldn't be happier! He answered all my questions and helped me find the best deal for me! Best service from a dealership I’ve ever seen! More
by oksana
Employees Worked With
Alex Aruna
April 27, 2023
The only place where I will purchase a car. They treat you like family and it has always been an exceptional experience! This is my fourth purchase. They treat you like family and it has always been an exceptional experience! This is my fourth purchase. More
by DNRMEDICAL
Employees Worked With
Chris Merx, Mike Bannos
April 23, 2023
The dealership was very professional and understanding throughout the process of purchasing our new cat. No complaints. Alex and Ziad did an outstanding job 👏 throughout the process of purchasing our new cat. No complaints. Alex and Ziad did an outstanding job 👏 More
by GEORGEALLENJR
Employees Worked With
Ziad Altamimi, Alex Aruna, Junior Alvarez
April 22, 2023
Lexus of Orland was recommended by four different friends. Marek and the rest of the dealership team with whom we worked did a great job and met our expectations. And we love our ES 350! friends. Marek and the rest of the dealership team with whom we worked did a great job and met our expectations. And we love our ES 350! More
by fredjlewin
Employees Worked With
Kevin Martin, Mike Bannos, Marek Okreglak
