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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
June 05, 2013
We had the pleasure of working with a team of solid Lexus professionals during our car buying experience. Cortney Delegan, Mitch Janicijevic, and Kevin Martin were all extremely accommodating. From the momen professionals during our car buying experience. Cortney Delegan, Mitch Janicijevic, and Kevin Martin were all extremely accommodating. From the moment my wife & I walked in the door we were thrilled with the level of service and their attention to detail. We were presented with options that fit our requirements and an honest approach to the car buying experience. I would highly recommend Lexus of Orland Park to all of the readers. More
by kmdelegan
Employees Worked With
Cortney Delegan, Kevin Martin
May 31, 2013
Don't buy new cars very often but these people made it as easy as falling off a log. From trade in value to new car value. Salesman explainied the whole car, which was a lot, and made it very easy to it as easy as falling off a log. From trade in value to new car value. Salesman explainied the whole car, which was a lot, and made it very easy to understand all the workings. More
by geovall
May 30, 2013
My salesman John Ike was quite helpful and friendly during my many calls/visits. He was quite accomodating. They worked with me to find the right car and the right fit as far as lease goes. I would during my many calls/visits. He was quite accomodating. They worked with me to find the right car and the right fit as far as lease goes. I would definitely go back to Lexus for my next vehicle!! More
by nmelde
May 30, 2013
Customer service provided and extended both by Mitch J and Kevin M was greatly professional with exceptional kindness and superior caring. We have excellent and amazing experience in buying the car we wan and Kevin M was greatly professional with exceptional kindness and superior caring. We have excellent and amazing experience in buying the car we wanted. Doing business with them was great. We hope to have the same quality of service in the future as we continue our journey of ownership and car maintenance. More
by arn83LL3
Employees Worked With
Kevin Martin
May 22, 2013
I had an awesome experience at this dealership. Stan and Kevin really made our first Lexus purchase experience great! This team is knowledgable and will continue to work on your behalf to keep you satisfied Kevin really made our first Lexus purchase experience great! This team is knowledgable and will continue to work on your behalf to keep you satisfied. More
by Weeden22
Employees Worked With
Kevin Martin
May 18, 2013
Very friendly staff. If they don't have your car in stock they will find you what you want. Peter and Stan handled the sales with professionalism every step of the way. Thanks for a wonderful job. stock they will find you what you want. Peter and Stan handled the sales with professionalism every step of the way. Thanks for a wonderful job. More
by FayeA
May 16, 2013
Chris Merx gave us impeccable service. Not only was he very knowledgeable, he was also helpful beyond compare. We are very happy with our experience. Janice & Vance Catlin very knowledgeable, he was also helpful beyond compare. We are very happy with our experience. Janice & Vance Catlin More
by jecatlin
Employees Worked With
Chris Merx
May 14, 2013
From the moment I entered the dealership, I received exceptional service and accomodations. Being treated well and with professionalism was very important to me. Especially, since I only stopped in to exceptional service and accomodations. Being treated well and with professionalism was very important to me. Especially, since I only stopped in to take a sneak peak at the new cars and ultimately bought a car. Now that is excellent sales!! More
by mel29
May 01, 2013
I went to Lexus of Orland, considering buying the RX450. Mitch showed me around, got an RX450 for me to test drive. Mitch was friendly without being pushy. I had researched the type of new car I wanted, s Mitch showed me around, got an RX450 for me to test drive. Mitch was friendly without being pushy. I had researched the type of new car I wanted, so if the price was right (and color..... a necessity) I was prepared to purchase the Lexus RX450. Mitch was very informative and helpful. He showed me a great deal about the Navi system... which has many capabilities. I felt comfortable working with him, he has a very 'real' approach. I would definitely recommend visiting and purchasing a car from this dealership. I would also recommend working with Mitch. He was professional and personable. Truly an asset to the dealership. Thanks for making my big decision much easier! More
by triciapaarlberg
