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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

April 11, 2013

Stan was courteous and professional. He answered all of our questions and more. Linda was just as thorough during the financing steps with clear explanations about our options. Overall, a very good experi More

by geoduz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Adomaitis
April 10, 2013

The staff at Lexus of Orland was top-notch. I'd like to call out Mitch and John in particular who were both extremely friendly. Their Customer Service was excellent in that they took the time to show me More

by paul10436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 10, 2013

My son and I were looking for a nice used car and found it here at Lexus of Orland Park. I happen to own a Lexus. I did not buy it at this particular dealership but had been there for a service recall on m More

by kimbala13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Chris Merx
April 04, 2013

Stan was professional, easy to work with and made the entire experience painless. I wouldn't buy from another dealership after the experience I had at Lexus of Orland. If you are in the market for More

by mgundich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 02, 2013

This was my best auto buying experience by far. Stan Turner, was knowledgeable, attentive and extremely pleasant. The entire staff was friendly and made sure I was comfortable throughout the entire pro More

by michaelangela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Adomaitis, Bob Vitorrio
March 31, 2013

I've purchased 2 other Lexus from other dealers previously as Orland was not price competitive. This was another opportunity for them to get my business and they finally did it....they blew other d More

by Jkaval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy mayoral
March 29, 2013

I WAS TREATED COURTEOUSLY,THEY WORKED WITH ME TO FIND EXACTLY WHAT I WANTED AND MADE SURE IT WAS WITHIN MY PRICE RANGE. WHAT I WANTED WASN'T THERE, BUT IT WAS ORDERED AND IT ARRIVED EXACTLY WHEN THEY SA More

by BUTCH13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 28, 2013

Chris Merx was awesome! This was the best car buying exprience I ever had in a car dealership. I would recommend Lexus of Orland to all my friends and family. Chris made it easy and friendly. If I had t More

by eimariano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx
March 27, 2013

If it weren't for John Ike, we would have purchased an Infinity JX35. His attention,care, sense of humor, and integrity made my wife and I most comfortable ( again as we have bought from him before). B More

by DJR09452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Pivit, Bob Vitorrio
March 26, 2013

You have a solid good product, therefore it should not be hard to sell. I did my homework and I wanted this car. With that being said, Chris has been terrific. He has been attentive, knowledgeable and timely More

by therethalewisreid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx
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