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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

November 17, 2012

I give John Ike a high five this is my second purchase through him. He is the most helpful, courteous, funniest person with a warm sense of humor. I will recommend him to sale a car to any of my friends More

by Msfee66
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lynch
November 12, 2012

Mike and the whole staff went beyond their motto of a "great Lexus experience." I would recommend Mike and Lexus of Orland to everyone that is looking for a great car buying experience! More

by emjwjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 07, 2012

We purchased a new 2012 Lexus GX460 after having spotted the vehicle on the dealer web site. The price was easily negotiated over the phone and the transaction was completed in a very professional manner. More

by <9999SEED2010>
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Turner
November 05, 2012

I just bought my 5th lexus. I never had a problem before. With this purchase there were several complaints. I complained to management and they jumped in to solve the problem. The problem was with an inexp More

by margot.haselkorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lynch, Scott Nelson, Mark Mizera,
November 03, 2012

They took the time to understand what I was looking for and matched me up with the right car. They let me set the tone of the negotiation and there was no hard sell. When we agreed on the price they proce More

by Bbodester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Jim Boulos
November 01, 2012

We were treated very, very well. Mr. Sabatino took time to show the car, to explain how it worked. He recommended the test drive, during which time he pointed out the car's many features. I appreciate hi More

by sue.anderson.79462
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 29, 2012

Megan, Kevin Martin, Mitch, &amp; Jeremy were all great! I felt like they were family! The financing part brought the entire sales process together, it was very smooth &amp; I felt good. Kevin was More

by davidthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan, Kevin Martin, Mitch, &amp; Jeremy were all great! I felt like they were family!, Kevin Martin
October 29, 2012

This was by far the best car buying/leasing experience I have ever had. Kevin Martin was fantastic! I felt like I was getting a good deal with a lot of personal service. I feel like everyone at the dealersh More

by luckydebbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Tommy, Kevin Martin, Tommy Lynch
October 17, 2012

Mike is THE BEST! He's so good, I followed him from another dealership!!! In 1998, my Husband purchased a Lexus from Lexus of Orland. I owned a Jaguar. I got my Jag in the Summer and had NO IDEA that i More

by SharonsMom9880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sabatino
October 16, 2012

Peter and Gus worked wonderfully with me to get the car I needed. You also must list the Business Manager, Linda, who has such a wonderful personality and business manner. She put me at ease and had an ans More

by V. ZAPCHENK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Jarmillo
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