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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

October 01, 2012

I received outstanding customer service from the minute I entered the dealership! Sales consultant Mike Sabatino showed me a great car! However I was apprehensive because it was an 2002 ES 300. I addressed a More

by B. Canada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio
September 29, 2012

I have given perfect 5's for Chris Merx. I bought a used car from him yesterday. It was a great experience working with him. He was down to earth and not "pushy". I would definately recommend him to frien More

by jenny.cuddenswanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx
September 14, 2012

We have got great services from Chris and the buying experience with this dealer is great. We will definitely recommend them to my friends for any future buying. More

by zhang189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx
September 08, 2012

Very friendly and professional staff. This is the second Lexus we've purchased from Lexus of Orland. Great people to deal with. Kevin Martin gave a detailed overview of the features of the new ES350. He s More

by jpolitano3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Jarmillo, Kevin Martin
September 07, 2012

John was a fenominal sales representitive. He was extremely helpful and insanly friendly. He became friends with my family and made everyone extremely comfertable. I could not have asked for a better More

by Jennifer Rajca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 15, 2012

Stan was extremely friendly, I was on a time schedule and he was able to work with me on it. I would highly recommend to my friends and family. More

by cr1st1na24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Turner
August 09, 2012

The experience I have had with this dealership has been The experience I have had with this dealership has been nothing but negative. They lie and they cheat. They falsify information and then they make More

by christina49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Vitorrio
Oct 29, 2012 -

Lexus Of Orland responded

Thank you for your candor. First, let me assure you that we have a zero tolerance policy on any type of deceptive action. We also take great pride in documenting any and all history of all vehicles with full disclosures exceeding all industry and legal standards. I do apologize if we failed to contact you in a timely manner. Please feel free to contact me as needed. Neil Potter GM --------------------------------------------------------------------------------

August 08, 2012

My wife and I bought our second Lexus from Lexus of Orland Park. This time we bought the new, 2013 ES 350. It is a fabulous car and one I had researched for quite a while. The reviews were positive, More

by ksurma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin
July 31, 2012

I recently purchased my second car from Lexus of Orland. Since this is not my first purchase, I have come to expect outstanding service from this establishment and my purchase experience with Chris absolute More

by Lshipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx
July 21, 2012

Just good stuff. Couldn't be more pleased. Highly recamend ! Chris and his co-workers were a terrific pleasure to work with. Very attentive. Very caring and just all around refreshing. They speak wit More

by Cubbies23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris merx, Chris Merx
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