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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

November 27, 2022

Lexus of Orland is a customer-oriented dealership. Everyone I have encountered at this dealership is very courteous...Their objective is to satisfy the needs of the customer in a professional and tim More

by ladydiann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Boulas....There are countless others but I don't have their names readily available., Mike Bannos, Aiman Hamdan, Junior Alvarez
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Nov 28, 2022 -

Lexus Of Orland responded

Thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with the Lexus of Orland team. Safe travels, and we hope to see you back again down the road!

November 24, 2022

Excellent dealership to do business with and great employees. Highly recommend Lexus of Orland Park. More

by TOMZAWADZKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Chris Merx, Mike Bannos
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Nov 28, 2022 -

Lexus Of Orland responded

Thank you so much for recommending our work! We appreciate your business and we hope to see you again at Lexus of Orland. Safe travels ahead!

November 20, 2022

Great Business MANAGER He was very informative about the different warranties. Nice personality and have a great sense of humor. More

by charlesrandle1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziad Altamimi
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Nov 20, 2022 -

Lexus Of Orland responded

Thank you for this awesome shoutout to our team here at Lexus of Orland! We hope to assist you again in the future!

November 19, 2022

From my initial phone call to my driving off with my RX350 purchase was a professional low pressure experience More

by PLATEUMP2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Chris Kowalis
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Nov 21, 2022 -

Lexus Of Orland responded

Congratulations on your new Lexus RX 350! We're delighted to hear that your buying experience went off without a hitch. Have a great day! - Lexus of Orland

November 16, 2022

Excellent, professional service from the moment that I walked in the door. The team is very knowledgeable and transaction went smoothly. Two thumbs up! More

by NMiles
Recommend Dealer
Yes
Employees Worked With
Marty Pivit, Sammie Scott, Ziad Altamimi
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Nov 16, 2022 -

Lexus Of Orland responded

Thank you for the wonderful review of Lexus of Orland! We can't wait to see you again next time!

November 14, 2022

Since the time I walk through the door to look the couple of models I was interested, everyone was very attentive. From the test drive to the time I picked up the RX, Chris and Mike explained everything that More

by carmen.ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos, Junior Alvarez
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Nov 14, 2022 -

Lexus Of Orland responded

Carmen, thank you for the great review! We are so glad to hear that Chris, Mike, and the Lexus of Orland team delivered such a successful purchase experience. Drive safely in your Lexus RX, and we hope to see you back!

November 06, 2022

Sammy and the management team did an exceptional job locating our vehicle and provided great service throughout the entire process. More

by shereerodgers7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Ziad Altamimi
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Nov 06, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that Sammy delivered such a successful experience. Drive safely, and we hope to see you back again at Lexus of Orland!

November 05, 2022

Lexus Orland Park team that worked with me was very professional and on point . My sales person Alex answered all my questions before and after my appointment. Highly recommend More

by Inesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Chris Kowalis, Alex Aruna
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Nov 07, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that Alex delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Orland!

November 02, 2022

The dealership took care of all my needs they were very professional with everything and took care of me promptly More

by faulknerc4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sammie Scott
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Nov 03, 2022 -

Lexus Of Orland responded

It was our pleasure to assist you with your service needs! Thank you for choosing Lexus of Orland and for sharing your experience with our team. Drive safely until we see you next!

October 27, 2022

I was experiencing a problem with the license plate (front ) of the car. He took the time to explain to me the problem was the make of the car and showed me exactly what he was talking about. And I was More

by rubycoleman12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I am not very good at remembering name not
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Oct 27, 2022 -

Lexus Of Orland responded

Ruby, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

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