Lexus Of Orland

Joe took his time to explain everything and my options with cost. Great service. Very clean dealership. with cost. Great service. Very clean dealership. More

My tire was not put back on properly when I brought my vehicle in for service. vehicle in for service. More

David Thamm was in one word EXCELLENT. He went out of his way to help me. He was polite, nice and very professional. I love how he worked with my insurance company to help get my car ser He went out of his way to help me. He was polite, nice and very professional. I love how he worked with my insurance company to help get my car service paid for which was a hassle in it self. He was very patient doing this whole time consuming process. He was very helpful from the time that I got there to the time I left. I can honestly say that David Thamm went up and beyond to make sure that my car was taken cared of which was much appreciated. Excellent job well done. Thank you so very much David Thamm. More

I have no regrets-Lexus of Orland’s customer service is impeccable. They took great care of my car needs, and the IT department answered all of my questions. impeccable. They took great care of my car needs, and the IT department answered all of my questions. More

Atmosphere and customer service is always the best. Dave was great getting me out on time. Dave was great getting me out on time. More

Great dealership. The dealers and Service Department are kind and respectful to customers and tend to their needs. The dealers and Service Department are kind and respectful to customers and tend to their needs. More

Mr A was responsive and timely informed me of what was wrong with my car and how long the work would take. wrong with my car and how long the work would take. More

Professional and considerate I Miss the detail option for annual thorough cleaning after winter and car washes though for annual thorough cleaning after winter and car washes though More

Mike was initially great for our purchase of a new RX 350H. My family decided to purchase a GX 450 and had instantly regret because it didn't meet our need. With that in mind, we came in the next day to 350H. My family decided to purchase a GX 450 and had instantly regret because it didn't meet our need. With that in mind, we came in the next day to ask what other alternatives. He helped us but alongst the way, he gave us a very negative experiences, and microaggression. My aunt didn't speak English, was trying to share with Mike that it was not suitable for her needs, he refused to talk her, showed his frustration verbally and outwardly. She was in treatment for breast cancer, I think the approach to the situation could have been a lot kinder between human to human. More

Alex has show my family nothing but kindness and attentiveness through our two purchases (new and pre-owned). When my dad had contacted other dealers, he was treated with disrespect because English attentiveness through our two purchases (new and pre-owned). When my dad had contacted other dealers, he was treated with disrespect because English is not his first language. Alex was really kind and patiently tried to understand my dad's need with his limited English. We appreciated his availability to answer our inquiries quickly and calmly. I like that Alex really listened and not very pushy. He knew we travelled from far, so he gave us water for the road, and came greeted us personally after the purchase. Our family is very fortunate to met Alex, and I would highly recommend Alex to everyone for future purchases. More