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Lexus Of Orland

Orland Park, IL

4.7
2,524 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,524 reviews

September 15, 2022

Mo Daoud is such a cool dude, definitely speak to him and he gives great response. Efficiency at Lexus is good as usual. More

by BRIANXIAO19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziad Altamimi, Mo Daoud, Junior Alvarez
Sep 15, 2022 -

Lexus Of Orland responded

Thanks for the great review and for giving the Lexus of Orland team your kudos, Brian! We so appreciate your business and support. Take care!

September 13, 2022

Great experience at Lexus of Orland and would recommend this dealership to anyone that is looking for a new car! More

by manan3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Stubbe, Marek Okreglak, Ziad Altamimi
Sep 13, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

September 01, 2022

Whirring sound after cabin filter change None before service. Was told filter was dirty and i need to get it clean per service personnel julien boss. I talk to manager joe, and he said to me " oh som More

by Rowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julien Boss. Manager named Joe
Sep 02, 2022 -

Lexus Of Orland responded

I'm sorry to hear about the vehicle trouble you're experiencing and that you're unsatisfied with our work. This is never the outcome we strive for, as we pride ourselves on best-in-class service and care. I will share your concerns internally, but I'd also be glad to address them directly, if you are interested. Please be in touch if that is the case - my contact details are listed here. All the best, Joe Pervazas - Service Manager - 708-614-8700 ext 273

August 30, 2022

David was very pleasant and professional. I asked about the cancellation of Enform. He didn’t know all of the details I asked about, but he would find out. He did. I’m not pleased with this c More

by Eugenia.krzyzanski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thamm
Aug 31, 2022 -

Lexus Of Orland responded

Thank you for the review! We are glad to hear that David was professional and pleasant. We appreciate your business. If we can answer any other questions for you, please reach out. Thanks, Joe Pervazas - Service Manager - 708-614-8700 ext 273

August 29, 2022

Very professional people The sales person very helpful during the selection of the car that we needed More

by GMANCIN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Marek Okreglak, Ziad Altamimi, Junior Alvarez
Aug 29, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Lexus of Orland team. Drive safely, and we hope to see you back!

August 23, 2022

Had a great experience yesterday at the dealership. Thank you for your professionalism and attention to detail More

by carlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 23, 2022 -

Lexus Of Orland responded

Carlyn, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back!

August 23, 2022

Great experience. Chris Merx is excellent to deal with and this was the second car I’ve purchased from him. Everyone I interacted with was very professional and not pu More

by Jvandenb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Ziad Altamimi
Aug 24, 2022 -

Lexus Of Orland responded

Thank you for the review. We're happy to hear that Chris was wonderful to work with and that you enjoyed your purchase experience! We appreciate your business here at Lexus of Orland.

August 22, 2022

When I have to come, it's certainly a pleasure to wait in a lovely and clean facility. I also enjoy browsing in the gift shop and usually I have to buy some little item before I leave. This time I want to More

by patricathomas9514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanbrin/gift shop
Aug 22, 2022 -

Lexus Of Orland responded

We are so glad your visits to Lexus of Orland are always a pleasure and that you get the chance to enjoy our facilities during your stay. Thank you for the 5-stars, and we can't wait to see you again!

August 20, 2022

Customer service was great. .maintenance on car was done in a timely manner, and service rep answered all questions. More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julien
Aug 22, 2022 -

Lexus Of Orland responded

Sharon, we are glad that your most recent service visit went smoothly! Thanks for leaving Lexus of Orland a positive review. See you next time!

August 17, 2022

The service is always great, no long waiting time. Reps are excellent will always have my care serviced there More

by Gfclf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiman Hamdan
Aug 17, 2022 -

Lexus Of Orland responded

Thank you for taking the time to recommend Lexus of Orland. We appreciate your support and look forward to seeing you again next time!

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