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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
August 15, 2022
The dealership and my salesperson are excellent. I’ve worked with Chris before, and had extreme confidence in his honesty, and his ability to provide a great experience in purchasing my new car. H I’ve worked with Chris before, and had extreme confidence in his honesty, and his ability to provide a great experience in purchasing my new car. He is knowledgeable, sincere, and listens carefully to the customer. When I thought of purchasing another Lexus, I thought of Chris immediately. Thank you for employing such competent employees. More
by 10xmwn
Verified CustomerEmployees Worked With
Chris Merx, Ziad Altamimi
August 13, 2022
Excellent customer service all around! The guys were very helpful and informative. Efficient and very professional! Great place to do business. The guys were very helpful and informative. Efficient and very professional! Great place to do business. More
by LANGKEL
Employees Worked With
Mike Bannos, Chris Kowalis, LG Sears
August 11, 2022
They did a great job keeping me informed of my car's status and of answering all the questions I had about the technology. Great working with Alex and your team. status and of answering all the questions I had about the technology. Great working with Alex and your team. More
by BENJAMIN.KAZANECKI
Employees Worked With
Mike Bannos, Alex Aruna, Junior Alvarez
August 09, 2022
Excellent service department at Lexus of Orland they got the job done on time I’ll recommend Lexus of Orland service to all my friends and family,ask for Christine service advisor the job done on time I’ll recommend Lexus of Orland service to all my friends and family,ask for Christine service advisor More
by AIMANHAMDAM1971
Employees Worked With
Chris Kowalis
