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Lexus Of Orland
Orland Park, IL
2,523 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
Helpful August 13, 2022
Excellent customer service all around! The guys were very helpful and informative. Efficient and very professional! Great place to do business. The guys were very helpful and informative. Efficient and very professional! Great place to do business. More
by LANGKEL
Employees Worked With
Mike Bannos, Chris Kowalis, LG Sears
August 11, 2022
They did a great job keeping me informed of my car's status and of answering all the questions I had about the technology. Great working with Alex and your team. status and of answering all the questions I had about the technology. Great working with Alex and your team. More
by BENJAMIN.KAZANECKI
Employees Worked With
Mike Bannos, Alex Aruna, Junior Alvarez
August 09, 2022
Excellent service department at Lexus of Orland they got the job done on time I’ll recommend Lexus of Orland service to all my friends and family,ask for Christine service advisor the job done on time I’ll recommend Lexus of Orland service to all my friends and family,ask for Christine service advisor More
by AIMANHAMDAM1971
Employees Worked With
Chris Kowalis
August 06, 2022
Overall we pleased with our purchase, however the detailing could have been done much better. We had to re-clean the car and in the process we also found a lot of dog hair. The process was pretty smo detailing could have been done much better. We had to re-clean the car and in the process we also found a lot of dog hair. The process was pretty smooth and they honored our request to fix a few flaws we found on the body of the car. More
by Potts7219
Employees Worked With
Sammie Scott, Ziad Altamimi
August 03, 2022
Bought a vehicle from them in March, went home at night. The next day driving to and from work I was feeling carsick driving. I immediately went in to get it checked. Talked to everyone up to the GM. The R The next day driving to and from work I was feeling carsick driving. I immediately went in to get it checked. Talked to everyone up to the GM. The RX350L has a tinted windshield that was making me sick after multiple trips the GM did try to put me in another one same windshield also same result. I tried getting into a smaller RX350 with Pinkerton glass. Even though it stressed it was a safety issue I was denied, they would not “unwind” the deal and I was left with no option by the dealer but to trade in a brand new car. I submitted a complaint through the BBB per the contract and they presented either unresearched or untruthful information to the BBB. I’m currently looking at other legal means to address my issue as they didn’t even abide by the one we signed when I bought the car. More
by Francisco82
Employees Worked With
Mike Bannos, Marek Okreglak, Chris Kowalis, Junior Alvarez
