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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
May 18, 2022
I had a great experience at Lexus of Orland. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealer Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership More
by LUIS LOPERA
Verified CustomerEmployees Worked With
Mike Bannos, Aiman Hamdan
May 17, 2022
Great experience! Salesman Mike was very informative and Mike in Finance was great with the numbers. I highly recommend purchasing your next vehicle there. Salesman Mike was very informative and Mike in Finance was great with the numbers. I highly recommend purchasing your next vehicle there. More
by donald_myers
Employees Worked With
Kevin Martin, Mike Fredette, Mike Bannos
May 16, 2022
Amazing staff (Anthony hands down one of the most professional and awesome SAs), clean facility, customer service Alans all around great dealer. professional and awesome SAs), clean facility, customer service Alans all around great dealer. More
by kingchorizo
Employees Worked With
Anthony
May 16, 2022
I could not be more pleased with the buying experience. Moe and Mike were great to deal with and made the whole process very positive. They were great to deal with and went over and above to make sure th Moe and Mike were great to deal with and made the whole process very positive. They were great to deal with and went over and above to make sure the process was smooth. More
by BTACKER
Employees Worked With
Mike Bannos, Mo Daoud
May 14, 2022
Sales staff was great in communicating the benefits of owning a Lexus. My sales person, LG, was thorough and made sure I was comfortable and clear on the process. owning a Lexus. My sales person, LG, was thorough and made sure I was comfortable and clear on the process. More
by Kris D
Employees Worked With
Mike Bannos, LG Sears
May 10, 2022
Moe and the Lexus staff were awesome and very friendly and professional. Moe was able to answer all my questions and if didn’t know he found the answer by talk with his manager Kevin. Also, Mike was a gre and professional. Moe was able to answer all my questions and if didn’t know he found the answer by talk with his manager Kevin. Also, Mike was a great finance person so funny and professional! Kudos to all three of the aforementioned individuals! Happy to be apart of the Lexus family. More
by jason_toliver
Employees Worked With
Kevin Martin, Mike Bannos, Mo Daoud
