Lexus Of Orland

This dealership has exceptional employees. The salesmen and finance department provided amazing service and made the experience fun vs. stressful The salesmen and finance department provided amazing service and made the experience fun vs. stressful More

I was very pleased with my experience. The salesperson LG was very information and friendly. The finance person Mike made me feel as if he was really trying to work with me. Overall, my ex The salesperson LG was very information and friendly. The finance person Mike made me feel as if he was really trying to work with me. Overall, my experience was exceptional. More

The professionalism, knowledge, courtesy, and integrity afforded us at Lexus of Orland by Bob Vittorio, Aleksas Aruna, and Mike Bannos during the purchase of our RX 350 is what makes life long, repeat cust afforded us at Lexus of Orland by Bob Vittorio, Aleksas Aruna, and Mike Bannos during the purchase of our RX 350 is what makes life long, repeat customers. The process of purchasing, delivery, and orientation was timely, efficient, but not rushed. The business attire, friendliness, and class of the facility itself added to the delightful purchasing experience. We will not only be future customers, but will recommend this dealership to our friends. Thank you for this positive experience and my fabulous 350 Lexus. More

Very impressed with the non pushy experience everyone was accommodating and friendly definitely felt at ease and comfortable accommodating and friendly definitely felt at ease and comfortable More

This was the most relaxed sale I’ve had in a long time. Sammy really made us feel welcomed and comfortable with our decision to purchase. I will definitely be coming back to purchase another in the future Sammy really made us feel welcomed and comfortable with our decision to purchase. I will definitely be coming back to purchase another in the future and I highly recommend anyone to this place of business. The whole staff was polite and helpful, all the way to the financing!! More

A wonderful dealership, all went smooth and convenient. I highly recommend Lexus Of Orland to all of Lexus lovers who live in Chicagoland. I highly recommend Lexus Of Orland to all of Lexus lovers who live in Chicagoland. More

Everyone there was great. Chris really made sure that we were aware of Every detail regarding the car. Chris really made sure that we were aware of Every detail regarding the car. More

The service was amazing and the salesman was awesome. This was my 3rd car and I was very pleased with the service. The inventory was very low so I didn't have a lots to choose from. This was my 3rd car and I was very pleased with the service. The inventory was very low so I didn't have a lots to choose from. More

I brought the RX 350 in for service and a safety check. David was very helpful and spent time listening and giving me some options on my issues. Later in the waiting area he gave me the best options and th David was very helpful and spent time listening and giving me some options on my issues. Later in the waiting area he gave me the best options and the cost. Based on this I moved forward to have the issue taken care of. I have been a Lexus customer for at least twenty years going back to Scott Nelson. David is definitely a 10 plus on customer service. More

We purchased a 2015 RX 350 which died on the ay to MI very shortly after we took delivery. They helped us to get the vehicle towed to the dealership. Per dealership the vehicle needed LEXUS TECH to resol very shortly after we took delivery. They helped us to get the vehicle towed to the dealership. Per dealership the vehicle needed LEXUS TECH to resolve the issue - their senior techs were not able to identify the problem. We went to IL from Michigan to pick up this car - hence we were very tense, angry and confused at the same time as we had traded our old HONDA Pilot and had no way of getting back to MI. Luckily we were still in IL when this happened. The dealerships general manager Kevin and Marek (Sales) were very helpful in finding another RX 350 with similar upgrade and mileage and making us comfortable. Mike Bannos was great in voiding the old transactions and BoA loan and creatine new set of paperwork BoA loan, registration and all. . Appreciate all the help in getting resolve a complex critical situation which probably was not in anyone's control. We are so far happy with the dealership and with the vehicle. Regards Shankar & Sunita More