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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

March 31, 2022

Chris Merx was our salesman. It was a pleasure dealing with him. His knowledge about the vehicle we purchased was extraordinary, and the best part was he shared that knowledge More

by CIB1241970
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos
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Mar 31, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Chris, Mike, and the Lexus of Orland team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

March 29, 2022

Great dealership Saleman lg was very knowledgeable about the vehicle and very professional, while building a great relationship with customer More

by REGGIEROBIN212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos
Report | Print
Mar 30, 2022 -

Lexus Of Orland responded

Reggie, thank you for the great review! We are so glad to hear that you had such a seamless purchase experience working with the Lexus of Orland team. Drive safely, and we hope to see you back!

March 29, 2022

Chris was very professional. My experience was excellent! My son is now interested in a Lexus, too. More

by tommau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos
Report | Print
Mar 29, 2022 -

Lexus Of Orland responded

We're happy to hear our team was able to demonstrate our commitment to great service and provide a seamless car-buying experience. Chris is a great asset to the Lexus of Orland team and would be more than happy to assist your son with his car search. Enjoy your new ride and thanks for the kudos!

March 29, 2022

Clean facility and helpful advisor. Johnathon was pleasant to talk to, very informative, and answered my questions appropriately. More

by LMLEITELT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathon
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Mar 29, 2022 -

Lexus Of Orland responded

We're always happy to take the time to answer any questions that come up during service. It means a great deal that you put your trust in Johnathan and the Lexus of Orland team to keep you safely on the road, and we look forward to our next chance to assist you!

March 29, 2022

Thanks for the prompt attention. Moe was very informative and helpful. Mike Bannos handled my purchase quickly and efficiently. I appreciate his professional upbeat manner. Thank More

by carlv53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Mar 29, 2022 -

Lexus Of Orland responded

Moe and Mike certainly make an excellent team, and we're so glad you had the chance to experience their informative and efficient care. It means so much that you chose the Lexus of Orland team to assist you with your purchase, and we wish you many safe miles on the road ahead!

March 29, 2022

Aiman( dealer) & Mike ( finance) are both approachable, helpful & kind. Lexus orland dealership provides good sevice and good staff. More

by bggonzales1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Aiman Hamdan
Report | Print
Mar 29, 2022 -

Lexus Of Orland responded

Approachable, helpful, and kind are three qualities we want every staff member to have! From the whole Lexus of Orland team, thank you for your lovely words and stellar rating! Drive safe.

March 29, 2022

High quality services and all vehicles are best condition. Manager Aleksas Aruna is the best sales representative! More

by donaldas.pustelnikovas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksas Aruna, Ziad Altamimi
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Mar 29, 2022 -

Lexus Of Orland responded

We're thrilled you have such confidence in Aleksas and the rest of the Lexus of Orland team! Thank you for your business and outstanding feedback - we'll be sure to pass the compliments along.

March 29, 2022

Great auto purchase experience with the sales person. Great communication and explanation about the vehicle delivery and purchase. More

by Chung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ale, Ziad Altamimi
Report | Print
Mar 29, 2022 -

Lexus Of Orland responded

Chung, thank you for the great review! We are so glad to hear that you found the right vehicle working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

March 28, 2022

I enjoyed Prompt efficient service I also appreciated the ride home so that I could work while service was performed More

by marty.devine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 28, 2022 -

Lexus Of Orland responded

Marty, we're always willing to accommodate our guests as best we can at Lexus of Orland, and we're so glad we succeeded. Thank you for sharing how positive your recent service experience was, and we look forward to our next chance to lend a hand!

March 27, 2022

Excellent customer service. I was met by sales associate at door. He had all documents ready. Finance worked to meet what I was looking for. More

by DRURY.SEAN.MICHAEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Aiman Hamdan
Report | Print
Mar 28, 2022 -

Lexus Of Orland responded

Thank you for the excellent review! Treating each of our guests as a top priority is our goal, and we are proud to hear this was reflected during your experience with the Lexus of Orland sales team. We appreciate your support and wish you all the best in your new ride!

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